United States Postal Service
USPS,
Post OfficesHours:
6104 Old Fredericksburg Road, Austin TX 78749 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country to regularly deliver to every residential and business address. This local Post Office provides secure, reliable, and affordable delivery. Reviews highlight that it is a functioning post office, though some note that prepaid packages cannot be dropped in a locked drop box, requiring a wait in line. Many customers report outstanding experiences and excellent customer service. Staff members are frequently described as extremely attentive, patient, kind, friendly, helpful, and efficient. They provide clear and helpful explanations and show professionalism and empathy. In specific instances, staff went above and beyond, acting in a timely and proactive manner to locate misplaced mail and coordinate its pickup, making a potentially stressful situation smooth and reassuring. These experiences demonstrate the invaluable role USPS plays in the community.
Most Recent Reviews
September 2026
I own a resale business and will go 30 minutes out of my way to go to this location. Great staff and the lines are usually super short.
August 2026
Hmmmmm. Not sure how these guys have such a low review score. I come here almost every week to pick up mail while waiting for my box key. And every time I come here I have a very fast and pleasant service...
July 2026
I had a great experience at this post office. The two employees there were very friendly and eager to help, especially notable since it was late on a Friday afternoon. They were very efficient as well so there was no wait, made going to the post office quite pleasant.
More Comments(214)
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