United States Postal Service
USPS,
Post OfficesHours:
6104 Old Fredericksburg Rd, Austin TX 78749 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country to regularly deliver to every residential and business address. This local Post Office provides secure, reliable, and affordable delivery. Reviews highlight that it is a functioning post office, though some note that prepaid packages cannot be dropped in a locked drop box, requiring a wait in line. Many customers report outstanding experiences and excellent customer service. Staff members are frequently described as extremely attentive, patient, kind, friendly, helpful, and efficient. They provide clear and helpful explanations and show professionalism and empathy. In specific instances, staff went above and beyond, acting in a timely and proactive manner to locate misplaced mail and coordinate its pickup, making a potentially stressful situation smooth and reassuring. These experiences demonstrate the invaluable role USPS plays in the community.
Most Recent Reviews
January 2026
Don’t listen to the haters. They are biased based off their negative experiences and do not understand that the work the employees do here is part of the backbone of society
Stop being a Karen, appreciate the work, wait in line, or do everything online.
December 2025
This crew is happy and charming and helpful! It was a pleasure coming in, and even though it was a tax deadline date and the line was a bit longer the crew kept it moving and helped people avoid standing in the line whenever appropriate! Thanks y'all!!!
December 2025
Donna is lovely and kind. She was so sweet today when I had to mail a package! Thank you Donna!
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