United States Postal Service
USPS,
Post OfficesHours:
1822 West Braker Lane, Austin TX 78758 Hours
About United States Postal Service
The United States Postal Service location at 1822 W Braker Ln is a busy, essential facility serving the community with reliable mail and package delivery, including walk-in passport services. It handles a large volume of mail, processing 47 percent of the world's mail, with over 30,000 retail locations nationwide. Despite long lines and staffing shortages, the staff at this location are dedicated and work hard to assist customers. Several reviews highlight their professionalism and patience, especially when dealing with difficult situations or impatient customers. The staff is appreciated for their good attitude and knowledge, often going above and beyond to help. Customers have noted improvements over the past few years, with better responsiveness to issues and a caring attitude from employees. Delivery services are generally reliable, although some mention concerns about undelivered packages and the need for delivery photo confirmation. The location is recognized for its helpful employees and fair shipping prices, making it a valued community resource despite the occasional wait. Overall, the staff’s efforts and the office’s ongoing improvements have made it a more positive experience for regular users.
Most Recent Reviews
September 2026
Very lazy workers and not enough staff to help customers.
September 2026
Poor service
Can't tell what time or if your mail will be delivered. Mail man come at night sometimes .
Very poor delivery service .
Your mail can be stolen or bills paid late .
August 2026
Waited for 2 hours to pick up a letter. 1 lady was there for 45 minutes taking up a persons time. Why could they have not pushed her somewhere with a supervisor or something. It appears she was not getting it or the problem was too large. Watched 4 people leave in front of me due to the wait..
More Comments(324)
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