Cellular Sales on Burnet Rd is a trusted Verizon store where customers receive friendly and attentive service. The staff, including representatives like Jean and Ty, are known for their helpfulness and excellent communication. Customers appreciate how quickly issues are resolved, such as phone configurations and eSIM swaps, often with personalized assistance. Ty goes above and beyond by helping customers gauge their needs and even going out of his way to get out-of-stock devices from other stores, demonstrating superior customer service. Jean is praised for his kindness, patience, and thorough explanations, ensuring customers understand their options and feel well taken care of. Visitors also enjoy shopping for the latest phones, accessories, and Verizon services, along with exclusive promotions. The store offers in-person support for upgrading devices like Apple iPhones, Samsung Galaxy phones, and Motorola edge+ along with plans. Whether stopping by for a quick fix or a new device, customers find the staff friendly, knowledgeable, and dedicated to providing an exceptional Verizon experience.
Had a great experience at Verizon today. Jean was extremely helpful and respectful of my time. It didn’t take too long to get out of there with my new phone. I would definitely recommend this location!
April 2025
The representative Jean Onesto from Verizon was very attentive to me, he helped me configure my phone, I was attentive and pleasant with people, he has very good communication and is very friendly
April 2025
Verizon representative Jean Onesto was very helpful and helped me resolve a couple of issues in a very quick time. Excellent service
