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September 2022
I would rate 5 but Mastercard for payment and turn around so they can fix my account so can rent is taking forever, other than that everything else is great.
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November 2019
DO NOT DO ZIPCAR. I did a free trial and have called 4 times to cancel my membership and have been on hold for over two hours, no exaggeration. The only way to cancel is on the phone and the hold is is ABSURD. If I could give it zero stars I would.
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May 2015
Cancelling your automatic renewal is ridiculously complicated. There are no links on the website and the phone call takes forever. Never sign up for this. Do car2go instead.