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“Awesome family business! Me and my family went to take passport pictures for my one year old son and 4 years old daughter. They are really professional and patient with us! Plus we always went there to drop off our shipments. Strong recommended!!!”
“Excellent service every time I visit. The staff is friendly, patient, and efficient, even during busy hours. My packages are always handled with care, and questions are answered clearly. It’s clear they take pride in their work and customer service. Highly recommended!”
“I know it’s not easy dealing with the public 24/7. People are down right rude and definitely not always right. These guys are all busting there tail working hard. They do a great job handling my packages from my business.”
“My first time in this store. I was in a hurry with a print, and the person who helped me was extraordinarily patient, helpful, and made me feel like I was his most valued customer. ¡What excellent service!. Highly recommended.”
“Wrong location on google maps. The correct location is at the intersection of Stockton Drive and University Blvd - behind the campus police station. Staff was nice. I went to the wrong location as listed on google maps and then called them and they gave me the correct intersection - it was a 1/2 mile walk from there!”
“I come here multiple times a week to ship things out regarding my small business and the employees here are always kind and helpful. It’s always a quick trip, in and out.. asap!!”
“I came here today 8/19/2025 to mail a package. Even it is a simple mail, I am truly impressive by the beautiful service from Ms. Riley. She was the only staff at that time. When I walked in, she nicely greeted me and directed me to the right counter. She was assisting a customer to handle a heavy package, showing the customer detailed steps at Self Service booth. Then, she came to the counter to complete my mail. Her smiles, kind communication, quick and efficient service from start to finish are all above and beyond my satisfaction. Additionally, this post office location opens very early at 7:30 am, which is a good convenience. I also completed an online survey to give thanks to this nice experience today.”
“Quick and Easy, the workers are very nice and get the job done with no wait! All star services, I”ll definitely come back! The owner is amazing ,humble kind ,caring, and a very detailed person in carrying out her services.”
“Irene was such a great help, she helped me out efficiently, answered all my questions, and was very patient! Management, this is someone that cares about your morals and company image! Keep that in mind, Date: Sept, 24 2025”
“I hate USPS customer service overall, but James in this location today changed the experience. Really helpful, smiling face, finally USPS did a good job hiring !”
“I came in to get my passport, previously i made an appointment, and they were fast and efficient. I was super nervous but they made me feel at ease. Staff is very friendly and helpful. I had a great experience. I would recommend this place. You can walk in for a passport but certain days . It’s better if you have an appointment and as long as you have all the paperwork required which i recommend you look online, it would be a smooth process.”
“?FYI: NO COUNTER SERVICE? THIS IS ONLY A PICKUP AND DROP OFF LOCATION.
If you don't have a mailbox or you're not picking up packages... There is NO COUNTER SERVICE.
Also, parking is extremely LIMITED. There are five parking spaces. When I pulled in, there's eight of us in people had to park behind each other.”
“Yes, if you get there after 3:45 on some days especially during holidays, there will be a long line. But the staff, I’ve encountered have always been professional, knowledgeable and courteous, unlike other locations I have frequented. I just want to say I appreciate them for their hard work and pleasantness. I’m sorry I don’t know individual names for shout-outs.”
“I went in today to ship out a package for my friend who lives overseas and was in and out quickly despite there being a line at the counter. The woman who helped me was kind and patient as she took the time to make sure my package was in the system and even double checked for me just to be sure! I've been coming to this location my entire life and they have never disappointed me! Everyone is really nice! :)”
“I had a very important mail piece (certified mail) sent to my address— but the mail person signed for it and misplaced it on a different mailbox! ?
I called the USPS for them to open a case for me and I was lucky enough to have Adayshia D. from the Katy Annex as the agent helping me with the claim. She went ABOVE & BEYOND, she personally came to my neighborhood and looked for the mail piece herself! Adayshia is the true definition of great customer service and simply the best! ❤️⭐️
I was waiting for the USPS to send out a survey but never received it! I just can’t let her customer service go unnoticed.?”
“In January and February, Ms. Margie went above and beyond to help me get my packages. She kept her word, found my packages, called me just like she said she would. I changed my review from a 1 to a 5 for this post office all because of Ms. Margie's customer service. I sure hope she is there today when I go to the post office.”
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“Such a nice little post office. The staff there is always friendly, they handle your packages with care, and I feel like mail makes it out and on its way to its destination faster here. Definitely only going to this post office from now on, as most of the other post offices in the area seem to have such a negative experience.”