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“Roy is fair and honest. We have been renting trucks from Roy for almost 5 years. We don't go anywhere else. He knows us and he is always able to help us out in a pinch. Thanks Roy!!”
“Mr: Mike Oddo displayed great customer service skills by helping me with my issue, he listened effectively and partnered with technician to gather more information, He also prioritized and delivered on his commitment. Thank You”
“My first day in Texas and my truck got hit. These guys did everything they could to get me into a rental. I had a previous do not rent from Illinois after making a smaller than a dime spot on a car bumper. The manager did some magic after I showed him the picture and got me into a rental. Put me in a full-size rebel ram. Him and his staff were amazing. The level of customer service I received that day and others went above and beyond my expectations. I've never rented from an enterprise rental store that was this friendly and professional. Whomever trained this team did an outstanding job. Great job team! Thanks for all of your assistance and kindness!!”
“Quality cars were very convenient, clean and nice. They didn’t have a problem with me extending my rental and I definitely will be booking with them again in the future.”
“I visited Dallas area on May 26th 2026 through May 29th. Flexways staff was great and very helpful, especially John. The car was nice, clean and at a very-very competitive on the price. The office is a little bit off the DFW Rental Car center but at that price - you can take Uber there and back and still beat the competitor's price. No issues at all, unlike my previous rents with large rent-a-car companies. Finally, a company that is on customer's side.”
“I made the mistake of not realizing my trip into Dallas was arriving at Love, not DFW. I booked my rental at DFW but the attendant was able to move my reservation over and I was able to return to DFW! It was so easy and the van was perfect for the 5 of us! Great rate, too!”
“Just want to highlight the professional Customer Service I received from Jamil Ameer (apologies for any mispronunciation) back in July. I intended on posting this review earlier. Thank you for this experience.”
“Outstanding service and excellent craftsmanship. The team was honest, professional, and kept me updated every step of the way. My car looks brand new again. Definitely a trustworthy body shop you can count on.”
“Absolutely great experience, we needed a vehicle for the Graduation ? and they over delivered ✨. The BEST customer service I have ever had with any Car Rental company ⭐⭐⭐⭐⭐. I got a chance to meet the owner (great family man) and the young lady at the front desk was so patient with me even though I was indecisive about the vehicle I wanted ?. Overall 5 Star experience ✅”
“Great customer service everyone treated me like a STAR . You guys are awesome! Car was perfect for my needs. I definitely will come see you if I need a rental vehicle.”
“I received exceptional customer service during my experience. The pick-up process was quick and seamless. The service representative I interacted with was highly professional, ensuring I understood all my options and addressing all my questions.”
“The customer service here is top tier. Youssef took care of all of my needs. He was very thorough and made sure he asked if I had any questions. Hewent over things to ensure everything was understood about my rental agreement. He really went over and beyond, the car that I got was great it rode smoothly I didn't have any problems I will definitely rent here again.”
“Gerard at the Plano location and Herman at the Grapevine location were extremely friendly and helpful. Gerard put me in a very nice Pathfinder for slightly more when he didn't have any midsized cars per my reservation. Herman offered me a discount on my next rental when they didn't have someone available to take me to the dealership to pick up my own car.”
“Had an amazing experience here. I picked up a car from Tyler and had to drop here. However the vehicle had some issues. When dropping it off I explained to the worker the issues and they took care of me IMMEDIATELY! And then followed up through email , and phone call twice ! 😩😩 I can’t remember the guy who checked me out but it was Mr. Peyton that called me twice and took care of the things I needed. They actually went above and beyond. Never have I ever been treated with such great customer service. Wow thank you so much. Truly appreciate you all making my experience much better.”
“10 stars for customer service. Blake has been phenomenal. Kept me updated on my reservation throughout the process. The cars aren’t perfect - example we had one with smoke odor - but Blake worked with me getting it exchanged, and making every process as easy as possible.
Blake is an exceptional employee who really goes above and beyond. He runs the place by himself and is still able to provide high quality customer service as if he owns the business.
I would return here even if the cars aren’t perfect.”
“I’ve had several issues with Avis as a corporation over the years, but this location is a completely different experience. T and Eric are absolutely amazing. No matter what situation comes up—whether it’s something on my end or an issue with my rental—they always go above and beyond to find a solution and keep me on the road.
As an Uber driver, being able to work depends on having a reliable vehicle, and T and Eric have consistently helped me navigate every challenge so I can continue earning an income. Their professionalism, patience, and willingness to help are unmatched.
Hands down, this is the best Avis location I’ve ever worked with, and I won’t go anywhere else. T and Eric are the reason I remain a loyal customer. Thank you both for everything you do! ⭐⭐⭐⭐⭐”
“Great service. Hired a 15 seater for 5 days from Dallas to Nashville. The vehicle was excellent and the service matched it. Would definitely use your services again.”
Open 24 hours
6050 N Central Expy, Dallas
Car Rental
“This company is amazing & offers top notch exotics & has amazing customer service. Thank you Roma for providing an excellent experience for me from start to finish. I will be back!”
“I genuinely love renting from this location. Mike, Jaylen, and the rest of the staff have always been kind, helpful, and easy to work with. They make the whole process feel smooth and human, which I really appreciate, especially when I’m traveling or dealing with a busy schedule.
They’ve helped me several times now, and every time I leave feeling like they actually care about taking care of their customers. Vehicle availability and hours can vary, so I’d recommend planning ahead when possible, but the service here has been consistently great.
I’m really grateful for this team and will continue renting from them.”
“I rent from this Avis/Budget on a regular basis. The employees always go above and beyond to assist and get us the best possible deals. This is the only location I like renting from. I will continue to support this particular location.”
“Javonta is very friendly, helpful and works to get his customers the best deals possible.
This was the third time in the past year I've rented from Avis, the process is easy and quick and even faster if you reserve it online but I prefer to see Javonta cause he always beats any deals ive found online1. The cars are new models they are always clean and well maintained. I've never had any problems. Thank you Javonta and Avis”
“Dallas Galleria Customer Service Rep D. Edwards was OUTSTANDING! Informative, timely, efficient...He worked to correct car delivery issues with his manager to satisfy my needs. LISTENED and displayed understanding and appreciation for my concerns. He was also great on rental return...again, very efficient and personable. Enterprise should be excited to have Mr. Edwards on its team and reward that type of employee behavior.”
“The rental process was quick and seamless. The staff was helpful, and the car was clean and in perfect condition. I encountered no issues.
Update:
I’ve rented from the SIXT location inside the Marriott Dallas/Addison Quorum twice now, and overall my experience has been positive.
On my second rental, I wanted to switch to a different vehicle because I’m currently looking to buy a new car and thought it would be a good opportunity to try another model. The staff checked for other options, but unfortunately they didn’t have another vehicle available in the same range. They offered to let me keep the car I had just returned, which was perfectly fine with me.
The difficulty came from their computer system. It was extremely slow and kept generating red flags, preventing the staff from completing the rental. They eventually had to involve their manager, and after more than an hour, everything was finally sorted out and I was able to take the same car I had dropped off.
I want to emphasize that the delay was clearly a system issue, not a reflection of the employees. The staff, including the manager, were very helpful, patient, professional, and genuinely tried to resolve the problem as quickly as they could.
One other thing worth mentioning: the location can be somewhat difficult to find if you haven’t been there before. The SIXT office is actually inside the Marriott Dallas/Addison Quorum, so knowing that in advance will make it much easier to locate.
I’m deducting one star only because the system issue caused more than an hour of delay; the staff themselves were excellent and did everything they could to help.
Despite the frustrating system delay during my second rental, the customer service itself has been very good, and I would rent from this location again.”
“I’ve rented here multiple times and the customer service is always great. The cars are ready to go at my appointment time and always clean. Returning the car is always a breeze and so far I’ve had no issues. I’m glad I can leave my car there for a few days and it’s been safe so far. Great location.”
Car Rental
“Called in for an estimate. I called around for part pricing.
They gave me competitive pricing. Transparent with the parts availability. I drive Acura. Electronic brake actuator part”
“I had an excellent experience with Avis Car Rental. The entire process was smooth and efficient, and the vehicle was clean, comfortable, and well-maintained.
A special thank you to Abdul for his outstanding customer service. He was professional, friendly, and went above and beyond to make sure everything was taken care of. His helpful attitude and attention to detail made the rental experience stressfree and enjoyable.
I truly appreciate the great service and would gladly rent from Avis again. Highly recommended!”
“Today I want to thank Jack for solving our problems with renting a car from enterprise. Thank you for letting me cry, vent and still doing the best you could to get me on our way to our basket all tournament.
I hope jack has tons of amazing days and sales coming up ???”
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“Thank You Manase for helping me with my rental. You were very fast and friendly. Your smile ?and conversation made me realize I made the right choice coming to Enterprise???. I will always come there as long as your at the counter.? ???”