8:30AM - 5PM
3755 North Josey Lane, Carrollton
Post Offices
8:30AM - 5PM
2030 East Jackson Road, Carrollton
Post Offices
“Should have posted this earlier but a few months ago I was new to shipping items. Ms Alex helped me figure out the process and made me feel comfortable in my shipping of packages.”
“I receive mail here, packages here, and send packages here. The staff is amazing and very helpful. Luisa and Paola are always friendly. I enjoy the staff much more than the employees before them! I think some customers get angry and leave bad reviews about things the staff has no control over, like lost packages in foreign countries, etc. I’ve never had anything but good experiences at EaglePostal Center!”
“This local, family-owned business is so wonderful! The way they pack a box for shipment cannot be matched. We love them. Do not miss the pickles, salsas, butters, nut mixes and gifts! Everything is done by them in Plano!”
“Ms. Rita at the mail center was so kind to me! I had incorrectly brought my package in but she patiently explained the instructions to me so now I know what to do next time.
Exceptional service! Ms. Rita deserves a promotion! :)”
8:30AM - 5PM
3900 Teleport Boulevard, Irving
Post Offices
“I I would like to thank the Ebelezer employee at USPS Irving for his service and courtesy today. He was a very kind professional and quickly resolved my issue with exchanging my MoneyNext order! We need more professional people like him in our lives and communities! Congratulations on delighting the customer.”
“This is a fantastic USPS office. The staff is always friendly and as quick as possible with every person. They are just genuinely kind people. After my *awful* experience at the Macarthur office again today because Royal Lane was closed at 9:30am on a Saturday, I will now drive out of my way every single time to come to Royal Lane USPS even if it means eaiting in the parking lot until they open. 10/10 would recommend x1000.”
8:30AM - 5PM
320 South Charles Street, Lewisville
Post Offices
“I went here to get my wedding invitations hand canceled and mailed. I felt like a burden with so many invitations, but David was happy to help. Invitations came 2 days later and even had a cute love birds stamp! Great experience. No wait. David was wonderful!”
“My husband and I had a complicated change of address situation and Avis was incredibly helpful explaining how to navigate it. The best USPS service we've had in a long time.”
“My son is deployed and I was trying to send him a package for the first time and had NO IDEA what I was doing. These ladies were so helpful and patient and walked me through everything”
“I went into the Summerside location today to pick up a package and the service was incredible! I was pleasantly surprised. Government offices are not typically known for great customer service. The ladies at this location are doing a great job! Aiesha is wonderful!”
“it's like a time portal back to the good part of 1975- tucked next to a antique store,watch repair place and behind a wall of PO Boxes is a counter with three of the friendliest folks you could meet- they can take care of any postal, shipping or Notary needs- Super efficient, fun and with no agenda or grievances in site- Skip the FEDEX and come here”
8:30AM - 5PM
2341 West Northwest Highway, Dallas
Post Offices
““I had an excellent experience with Ms. Kalosha at the postal service. She was very kind and attentive, taking the time to explain everything clearly. Her customer service was exceptional, demonstrating professionalism and a genuine willingness to help. Without a doubt, a great example of quality service.”
“I just want to say, this is the nicest post office I have been to in Dallas. It was clean and best of all the customer service was excellent. The reps were smiling, answered my questions and they were so nice. Great customer service goes a long way and I must say they were the best.”
“Known mainly to locals because it has no outdoor signs. It's a standard post office with courteous staff. The office has no exterior signs so it can be confusing to locate. It is located in the back of the building next to Chico's. You can enter in from the front between FlowerChild and Chico's or you can enter in from the back parking lot.”
8:30AM - 5:30PM
194 Civic Circle, Lewisville
Post Offices
“First time going to this PO, but I was in the area and was happy to find this one. First, the parking lot is huge and easy to maneuver around. It was so nice after dealing with the parking at my local PO. Secondly, the inside was big, and everything seemed to be in working order. Another plus that I'm not accustomed to! And, the final plus, the workers were friendly and efficient. I really wish this post office was in my neighborhood.”
8:30AM - 6PM
8501 North MacArthur Boulevard, Irving
Post Offices
“I had a wonderful experience with Pamela at USPS! First of all, I absolutely loved her green glasses. She has such a cute sense of style and a welcoming spirit. Second, she was very kind to help me send something via certified mail and was very patient while doing so.”
8:30AM - 5PM
8604 Turtle Creek Boulevard, Dallas
Post Offices
“I always have a great experience here! The ladies who work at this USPS store are consistently kind, friendly, and incredibly helpful. Always with a big smile. Thank you”
8:30AM - 5PM
5200 South Colony Boulevard, The Colony
Post Offices
“I know that the post office might not be everyone’s favorite place. But, I went there today to make a package to a family member. The person behind the counter was so friendly and helpful. We even laughed and joked. She thanked me for putting tape on my envelope.
I will definitely go back to ship more things.”
“I was able to pick up a flat rate envelope, address it, and ship it within 10 minutes.
There were 2 employees working and a line of about 4 customers waiting at 10am on a Tuesday.
Staff was professional and friendly enough for my liking.”
“I've always had a great experience here with friendly staff. Depending on the time the line can get a little long with rush hour but very straightforward and easy, especially if you have your package pre labeled (or use the online Click-N-Ship service). Thank you always USPS!”
“Go early, to the one on Storey at Walnut Hill! The pleasant young lady behind the counter took care of a complicated request with courtesy and grace, in a few minutes. She gets a 5 of 5 perfect score!!
Do NOT choose the one on Irving Boulevard. Postal staff quite distracted and bewildered at that particular location. Irving Boulevard site gets a 0 out of 5 for wasting my time and tax dollars. Pull up on that poor customer service, y'all certainly letting Uncle Sam down.”
“Shonda is the absolute best. She located my package IMMEDIATELY! and she helped me to my car. She deserves all the raises. I have never had a more positive customer service experience than at the Robert E Price USPS. Shonda, thanks again!”
8:30AM - 5PM
450 South Denton Tap Road, Coppell
Post Offices
“Alice Tran is very supportive. The black lady on the left counter is pretty new and she wanted to charge me $7 for an empty plastic bag even when I already have the QR code for the return service. Alice was too busy but she helped to explain that lady and helped me to make the transaction very smooth. 5 stars for Alice Tran.”
“This review is in reference to the Farmers Branch, TX USPS location on 13904 Josey Ln.
I needed to pick up a certified letter for my disabled sister and fill out a forward mail address change for a sister that recently passed away. I needed to make two visits and Monica assisted me both visits. She was very kind and helpful and offered her condolences for the passing of my sister. Great customer service from Monica. I really appreciated it!”
8:30AM - 5PM
4475 Trinity Mills Road, Dallas
Post Offices
“I had to and send off my finger prints, to the Federal Bureau Of Investigation, for my Background Check, for job purpose and any Lies they may want to clear up, for sure before I go to court. They may want to get, with Kermit Helo, Christopher Hudson, BAFB, Old Base Commander☺️”
8AM - 4:30PM
951 West Bethel Road, Coppell
Post Offices
“This location is very easy to get to to drop off letters. I use it all the time as it seems to shave time off deliveries. The drop off boxes are just North of 635 on Royal Lane. My recent trip was right on the way with minimal disruption of my route. I didn't actually time myself, but pretty sure it took less than 20 seconds from time I pulled in, dropped in mail and was back on the street.”
9:30AM - 5:30PM
5606 SMU Boulevard, Dallas
Post Offices
“The postal clerk had his name tag visible his name was Felix. He was very helpful and polite. He had a smile and was genuine. A pleasure to his customers. Thank you for hiring him”
“Karsan and the team at this location have always been kind, patient, and helpful every time I’ve come in. Yes, service can be slow, yes, there are usually only a few employees, and many customers have time-consuming issues...but I’d much rather they take the time with each customer to do things correctly than rush through important transactions, where details can fall through.
What’s disappointing is seeing customers take their frustration out on the staff and speak to them in such nasty ways. Staffing shortages, delays, mail delivery errors and system issues are (most of the time) not the fault of the people at the counter. I’ve personally seen them handle long lines while still treating each person with care and respect.
The first few times I had to send certified mail, they walked me through the process step-by-step without making me feel rushed or an annoyance, and even while taking the time to help me, they still were were helping people in line as I stood aside and filled out info. That level of patience goes a long way.
It’s okay to be frustrated with wait times! Your feelings are valid, but it’s not okay to take it out on employees who are simply doing their jobs and trying to support themselves/their families. They deserve patience and respect. Go write a letter instead of being rude to them :(”
“Had such a good experience at the post office today! I was mailing something fragile and Jacquala helped me out and went the extra mile! This will be my new go to office!”
“I don’t come to this Carrollton post office often since it’s not the closest one to me, but on the rare occasions I do, I’ve had the pleasure of Randal assisting me. Most recently, I had to come in for a change of address after a family member passed away, and he was so lovely, positive, and welcoming. He made a stressful situation so much easier to get through.
If you ever have the chance to interact with Randal at this location, you’ll see what a class act he is. Post offices need more people like him.”