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8:30AM - 6:30PM
14450 FM 2100 Ste A, Crosby
Shipping Centers
“I came into the store and was greeted by Ali. He helped me with some printing and laminating for my small business. I’m so grateful he’s a rockstar! I will be back!”
“Decided to try and did not disappoint. Beats waiting in the post office line. Had some special gifts sent to my grandma! No issues at all. Customer service was wonderful. Will be back!”
“I had an issue with an Amazon return at the UPS Store, and Stacy went above and beyond to help me. I dropped off my package around 1:30, but Amazon had mistakenly given me only one return label instead of two. Later, I noticed I only received a refund for one item.
I went back to the store about 20 minutes before closing, and despite being busy with lots of returns, Stacy was so kind and genuinely helpful. She took my name, looked into it, and guided me through the process. After working with Amazon customer service, I realized they had sent me the same label again, and Stacy caught that right away. Eventually, Amazon sent the correct label, and thanks to Stacy, both returns were successfully processed.
Her patience, professionalism, and friendly attitude really stood out. It’s rare to find customer service like that these days. Great job, Stacy—I truly appreciate your help! Highly recommend this location.”
8AM - 4:30PM
6910 S Lake Houston Pkwy, Houston
Shipping Centers
“After many quotes from various container sellers, EMS came in the cheapest and the fastest delivery. I was hesitant due to the scams that many other sellers 'warned' me about regardig paying upfront... and although the thought crossed my mind after purchasing two containers from EMS, they arrived this morning to our facility and they look great. Thank you EMS, and thank you Scotti! (my sales person)”
“I visited this site completely lost w all the returns. Miss Catalina is so patient & helpful. I have been here several times. Everyone has always been rude & not helpful. Thank you Miss Catalina”
“The caucasian woman with short hair helped me find 2 boxes to put together to fit 2 scooters I needed to return. She put them together and packed them for me. She seemed to know everything about the place and could answer any questions I had. Both women were nice. Great experience”
“Amazing staff that are fast and friendly! docking a star cause I was loaded up WAY too heavy. 82k pounds. Couldn’t go back as they closed. Had to wait 5pm-8am. (Currently 12am hoping I can go in at 8am and get this resolved quickly)”
Open 24 hours
3707 Spencer Hwy, Pasadena
Shipping Centers
“I do not have a problem with the staff. They are great and I find them very helpful. It is the damn parking lot. It is too small, people park however they like, and the last time I went someone backed into my car. Something needs to be done about that.”
“Enrique and Cori were so helpful and even though I kept running into roadblocks with my phone and messages from Walmart, they stuck with me and helped me till we came up with a solution. Every time I've been to the store I have left very happy and satisfied. I am definitely a return customer. Candace”
“Lucas, Joe and Mark were amazing!! Their customer service will be the reason I come back here to this store again. They were patience and well spoken, they all made sure that I was happy as a purchasing customer and the quality of my order was worth the money. Thank you!! ❤️”
“Went in to return an AT&T modem. Very friendly staff member helped me quick and with a smile. Other staff member was helping another customer and taking time to answer all that customer's questions. Very easy and enjoyable experience. Keep up the great work.”
8:30AM - 5AM
6013 Spencer Hwy, Pasadena
Shipping Centers
“I have had so many experiences with different shipping companies in the past but his one here Middle East Shipping so is the best experience I ever had, thou their facility is not all that luxurious but their customer service is the best, they have been around for more than 40 years in this business, whether it is the owner M. Badr or any of the employees, they are always right there at your expectation.”
“EVERY ONE AT THIS PLACE GIVES 110%THEY ARE A REMARKABLE BUNCH OF PEOPLE.ONE OF THEM SAVED MY LIFE.LAST YEAR WHEN IT WAS REALLY HOT.I WAS WRAPING MY FREIGHT WHEN I STARTED TO HAVE A HEAT STROKE.I COULD FEAL MYSELFE FALLING OUT WHEN SUDENLYI FELT THE STRONG SAPORT HELPING ME INTO THE BRAKE ROOM.MAT GAVE ME WATTER THEN I COULD FEAL THE COOL AIR BLOWING ON ME.I STARTED TO THINK HOW CLOSE I WAS TO PASSING OUT CONPLETELY.I CAN NOT EXPRESS IN WORDS HOW MUCH I APPRCEATE MAT AND EVERYONE AT SAIAI FEAL 100% SURE THEY WILL TAKE CARE OF MY VALUABLE GOODS AND DELIVER THEM SAFE AND SOUND TO OUR HAPPY CUSTOMER”
“Staff is extremely helpful here. Ladies are friendly and very accommodating for whatever needed, from shipping to custom prints. Everything I have had printed or made at this location has turned out very well.
This location is very busy so plan accordingly. It’s the only FedEx print and ship location in the area.”
“When I first started coming here, it was a nightmare because the trailer parking spaces were too close. After speaking to Terry, the general manager about my concerns, they made significant changes to help drivers get in and out safely without damaging their trucks. Terry had contractors make improvements on the fencing by adding barrier poles. They cleared out a section of parking spaces to allow easier access to the loading docks. They occasionally have the hostler drivers bring empty trailers from their off site to the drivers so they won't have to fight to move a trailer from a space that's only possible for hostler trucks. This service help drivers to stay on schedule. I know that drivers complain about this location but I have seen a marketable improvements over the past few months. I have watched supervisor Karla take charge and instruct her workers in a timely manner with tact and professionalism. The yard audit lady, Rosemary Martinez is a valuable asset to this company because she understands truck/trailer spacing and knows exactly what's on the yard at all times. Brianna has been helpful by always being professional, courteous, and a problem solver. Supervisor Victor, who works the night shift, has helped me out multiple times with drops and staging. It's obvious that the supervisors and managers care about their jobs. There is a high turnover rate at this facility which supports Amazon, but I hope that the previously mentioned employees stay on board permanently. Today, I had the opportunity to meet Kimberly. She has been checking me out of the facility for months but I never knew her name. She has always been courteous and professional with me. She is very patient with drivers and extremely confident. I hope that she stays at this facility permantly because she is a valuable asset to STG.”
“I came here on a Saturday afternoon. It was a little busy but Will, the employee at the moment, was able to handle all of the customers. Nobody waited in line more than 1 minute and his charismatic personality and professionalism made my visit very pleasant.”
“It was a busy day on saturday and there was only one person working the desk. She kept a positive attitude the whole time. I went up and it was my first time shipping out and she helped me a lot and was very sweet and has amazing customer service. I asked her for her name it is Karmeshia, my apologies if i spelled it wrong but she was amazing!!!”
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“Came to the wrong facility, but the staff was cool and professional. They Let me know my 2 empty tanks belonged to Stolt.
Lady was nice inside and guys outside told me to go around the back and go through the gate. So no issues there as far as getting to Stolt.
I've been here before and they run a smooth process. Really can't complain.”