U-Haul Moving & Storage at Texas Ave. offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The staff at this location are described as friendly, helpful, and willing to go the extra mile to assist customers. However, some customers have had mixed experiences. While the personnel were praised for their friendliness and willingness to help, there were concerns about the high cost per mile, issues with the equipment (such as a handbrake problem and a truck that felt like it was going to fall apart), and a lack of clear communication or protocols. One customer had to wrap their leg with a shirt due to heat or steam, and another was charged an additional $11 because the tank wasn't full, despite explaining that the pump they had used was broken. Overall, the reviews suggest that the U-Haul location on Texas Ave. provides a range of moving services, with a staff that tries to be helpful, but there are also some logistical and equipment-related issues that customers have experienced.
Give Erin a promotion. She was fantastic to work with and very accommodating.
June 2026
Erin was awesome to deal with and took care of us. Cash was also super helpful when picking up the trailer. Keep up the great work and excellent customer service.
June 2026
The staff was professional and very helpful. The rental process was easy, and the truck was simple to drive.
My previous rental had a backup camera, but this 10-foot truck did not. However, it was not a problem, and I had no difficulty driving it.
