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“I have been going to this location for years. They are always very knowledgeable and helpful. Good overall atmosphere.
I drive quite a bit further to get to this location, than I would if I were to go to the Autozone that is just down the street. But the overall difference in the two stores is so huge, that I drive right past that Autozone and go to this store.
And the quality of thevmerchandise is far superior at Orielly's, as compared to the other.
I fully recommend this store. And I was in the automotive service business for over 30 years, so I absolutely know what I'm talking about.”
“Vic assisted me with temporarily disconnecting my battery so as to resent my electronics. Vic and the whole team assisted all customers well during the post-work rush. Thanks yall!”
“Susan is the kindest most helpful person. She went above and beyond to assist me in finding the prefect gas cap and answered every question. I’ll come back here just for her!”
“Billy was great... he came out to the car and helped me figure out what tools to buy to connect a step I bought to my trailer hitch. I had called another hardware store first to see if they would be able to help me and they said no they weren't allowed to leave the store.”
“My husband came in tonight in a pickle and Marwan and Rose provided excellent customer service! My husband was able to get what we needed. Employees were very knowledgeable and attentive. We were able to get a part for a reasonable price, also.”
“I was able to schedule an iPhone battery replacement online. When I arrived at the store, I was promptly waited on and told an estimate of completion (of less than 1 hour).
I ran an errand and was called less than 1 hour later that it was completed. In addition, they cleaned out the charging port of lint that had collected that could restrict proper charging. They even called when they discovered that to ensure I really needed a battery. I said yes since the battery life was 76% and the phone would not hold a charge very long.”
“Outstanding service! The staff member was very helpful in replacing my Tesla key fob battery. The battery was reasonably priced, and the entire process was quick and professional.
He was extremely helpful, and I truly appreciated the support.”
“Best place to get a battery that's right for your car and your budget. Their warranty ensures you have a working battery for the full warranty period of the purchased battery. They'll even install it for you, quickly and neatly.”
“Eddie was amazing and went above and beyond the call of duty and helped me install my battery. He also was meticulous in making sure everything was done right way. Thank you Eddie.”
“I previously had a problem with my battery and Eric the manager of the store helped me. I decided to try to get another year out of my old battery, but it failed to start my car again. I went back to the store and Keving the assistant manager helped me, I decided to go ahead and buy a new battery and Kevin volunteered to put it in for me since I told him I couldn't deal with all the extra stuff required to get the old one out. He was extremely helpful and took the time to remove the old one and install the new one for me. The personnel in this store are always so helpful whenever I need assistance. I highly reccoment this store.”
“Absolutely fantastic automotive store!
I've been coming here a few times
Jason is very knowledgeable, patient, friendly, and really help me with my head gasket problem.”
“O'Reilly Auto Parts Irving, TX # 2168Feb. 16, 2023I was at this store to have a starter tested. I was attended to by Jose. I want to thank him for his knowledge, patience and intelligence in helping me to resolve an issue with my car. Thank you Jose and thank you O'Reilly Auto Parts”
“I was in your store today 10/20/2025 and was waited on by Graham. He is a fine young man and a complement to your customer image. I'm a really old guy but he treated me with courtesy and respect.”
“I love O'Reilly's. They are so helpful when this senior woman stumbles in looking for anything to do with my car needs. They always treat me respectfully.”
“Friendly manager and eager to help out. The prices are a little bit higher than competition but the service is good and they always have everything in stock.”
“A business with integrity! I would’ve never known of a fraudulent charge on my account if they hadn’t called to confirm! Their care and pride they take in providing excellent service sets them apart. The whole team is amazing, and their manager and higher ups should be proud to have amazing staff.”
“I went in to buy a specific battery today. I was greeted by the friendly salesperson and manager. They found the battery I needed with ease. I was in and out in 5 minutes. Great service!!!”
“First time at this location and will say it was a great experience. Eric (who i believe was the store manager) was very professional and knowledgeable with questions and concerns I had. Made my trip quick and easy!”
7:30AM - 10PM
1800 N Story Rd, Irving
Battery Stores
“O'Reilly's great store to get tools or supplies for your vehicle. Just call before going in store too make sure they have what you looking for would safe much time before going in store if your already know what your going to get”
“These guys were great, went out their way to make sure I got the right product at the best price available. My Chevy bro, Jesus, was not only helpful and funny, but knows his stuff. He just made this my favorite store.”
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“Shout out to Manager AMANDA! She is very nice and knowledgeable. We found the wiper blades I needed and she quickly replaced mine. I normally fight with the wiper blade but she made it super easy!
Thank you AMANDA!”