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“I had a great experience with Fin setting up a new line. He explained everything thoroughly, made the overall experience better, and helped me feel confident in my decision to do business with Verizon. 10/10, I would definitely recommend!”
“Just left and got excellent service from Troy! He made sure I understood everything I was looking at and walked me through everything. Will be coming back if Troy stays!”
“Jersee was so helpful! We went in today to upgrade our iPhone 15 to a iPhone 17 pro max and she made the experience so enjoyable and easy! Thank you jersee for the recommendations and helping make the upgrade smooth!”
“London was extremely patient and helpful. As senior citizens we have trouble with the new technology and she took all the time we needed to explain our purchases. Many kudos to you, London! Thank you so much”
“Bobby(owner at utility Bellhop) installed our camera and security system for us. We were referred to him by several small business owner who spoke highly of him and his company, when we called him, he came out the next day and had the cameras installed within a few days, the whole process went very smooth and easy and you bet it was the best price in town. If you need any camera or security system installed home or business , look no further! Bobby is your guy and I would definitely recommend !!”
“Top recommendation for this store. Helpful staff with great service across all points. From start to end smooth process and really satisfied in the way the gentleman helped me”
“David the best sales rep.
Good on price and transferred all of my data to new phone, explained all the features of the new iPhone
Most recommended”
“I had a great experience with this store, especially my rep Brittney. She was knowledgeable, friendly, and was helpful in answering my questions. Kudos to this store.”
“Had my first experience at this location today and Quentin was excellent to work with! He was knowledgable, friendly, and was able to get us in and out in a reasonable amount of time. Easily the best experience I have had going in person to a phone store! Would definitely recommend this location and Quentin!”
“Fantastic service!
Sam was very friendly, helpful, and professional.
He helped me with my GPS tracker in my Acura MDX Advanced.
Even 10 minutes after closing!
The best T-Mobile store that I have been too!”
“Place was clean and organized. I came in a few minutes before 9 am and Kenya did not turn me away and helped me even though her computer and system was not working. Good job.”
“Mino was amazing! We came in just wanting to know what we could do— he sat down explained everything from the cost of service to how the contract works on the cost of the new cell phone even after the business closed. Usually you leave a place like that wondering how you got scammed into a new phone; in this case, I left feeling good about my purchase and ready to come back if I ever have any more questions! Thanks Mino! You are a star!”
“Great service a great team! Israel went above and beyond and what a patience had my little ones with me. Manager and all the team just friendly and very professional great store!!”
“I went in to simply ask some questions about potentially moving from T-Mobile to Verizon and left with my 4 lines ported in because the customer service from the sales team was that good. Not only are they excellent at customer service they are excellent at troubleshooting issues as well. I want to give a big shout out to my sales person at this location Tim Bonnecaze and the manager of this location Josue Perez for helping me all throughout the port in process and providing all my lines new phones on a great plan. They are very responsive and quick to help. I don't think they stopped smiling during our discussions ( very friendly people). Thanks for helping . Will always continue to bring my business to them.!!!”
“Was helped by Christian set up my new phone and he was extremely helpful in getting it set up and even transferring my carrier over to new phone. Extremely professional and would highly recommend purchasing a phone or other electronics here!”
“Vested Fi brings the professionalism you would expect from a growing and thriving century-old company integrated with the loyalty, commitment, and inseparability only found in a lifelong friendship. After all is said and done, you will know that Vested Fi is one of the best choices you made to strengthen your business and to bring a peace-of-mind to your own life's journey.”
“Alyssa was very personable and helpful. I was going through a very stressful situation and needed to change my phonetic number. She was able to help me quickly, talk about my options, and just had a genuine conversation with me in between that truly made the customer service experience and my day better!”
“5 star experience! Very quick and very easy! So many benefits to switch to t mobile! The best experience I’ve had. Vanessa is great and very knowledgeable and made sure I got the best deals! Very great customer service! Love it!”
“I recently visited the T-Mobile Store in The Colony to resolve a complex billing issue, and I had an outstanding experience. Noor, who I later learned is the Store Manager, was extremely diligent, patient, and committed to getting everything resolved correctly. She took the time to walk through the issue thoroughly and made sure I fully understood the outcome.
It’s not often you receive that level of care and professionalism—this was truly a great customer experience. Highly recommend this location!”
“Thank you very much Ricardo for your service, I recommend this place, they help you get a new device at a good price and they help you transfer all the information from your previous phone,”
9:00 AM - 5:00 PM
7301 State Hwy 161 ESOL Lab, Irving
Internet Service Providers
“Had a incredible experience with Luz Martinez! She explain to me everything about my phone and answers all the questions I had. Amazing customer service, very patient, and will come back for her.”
“The gentleman at the front greeted me very warmly before door even closed & the lady that helped me was very knowledgeable & treated me excellent! 10/10 would recommend”
“Came to this location to buy a new phone. Abby was absolutely wonderful. She made the experience simple and fun. I really appreciate her amazing customer service.”
“I am taking the time to recognize Yuli for her incredible professonalism, kindness, poise, and patience to set up my business account. She is an incredible asset to this store and Verizon as a whole. If you need anything from personal or business needs, look no further and ask for Yuli and you will NOT be disappointed.”
“Brian Chavez has been extremely helpful in terms of setting up our home Internet. It's our first time experience with T mobile and the whole process from start to end has been really welcoming, warm and professional. I would recommend everyone who visits this store to ask for Brian and have all your questions answered. He is very patient and makes customers feel valued.”
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“After twenty years of giving my money to Verizon and Frontier, I finally jumped ship to Spectrum, and I couldn’t be happier with the decision. My expectations for a telecom provider are usually in the basement, but Spectrum has been spectacular across the board. The internet is extremely fast and reliable, and the mobile service has been great. What really stands out, though, is the quality of the people. Whether I’m talking to someone on the phone, visiting the store, or having technicians over to my house for wiring, everyone has been phenomenal and legitimately helpful. It’s rare to find a service provider that actually delivers on what they promise, but these guys are doing it.”