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“Got an account set up with Woodforest early Saturday morning. The staff was amazing and provided me with information in great detail. Thank you for exceptional customer service! Patricia was fantastic.”
“Hello Everyone, I had went to the bank and I had a great experience with the customer service. The staff was friendly, helpful, and handled my questions quickly. They made the whole process easy, and I really appreciate their professionalism. The Names for the people Ari , Xavier, great people would recommend asking for them.”
“I went today to see about a pre approved loan. Andrew greeted me as soon as I walked in. What an amazing experience! He explained all of my options for what I was looking for. I couldn’t have asked for a more professional and knowledgeable person to take care of me. I have been a member since 2002 and have always been pleased with the service but today was exceptional! Thanks again Andrew!”
9AM - 5PM
8878 Barker Cypress Road, Cypress
Banks
“I came in for help with my debit card and loan, and Debbie was the one who assisted me. She was so helpful, quick, and knowledgeable. She took the time to explain the benefits available to me and made sure I understood everything.
She was kind, polite, and really went out of her way to help solve my issues. I truly appreciate the great customer service I received from Debbie. I would definitely recommend her to anyone who wants someone who is friendly, helpful, and genuinely cares about their customers. Thank you, Debbie!”
“Ms.Sophia Vaugh,
Demonstrated exceptional customer service. She exemplied excellence in her work ethic and demenor to serve others to ensure the customers walked away satisfied!”
“We had such a great experience working with Marcela Williamson at Wellby Financial. She was incredibly diligent, responsive, and truly went above and beyond to help us close on time. Her attention to detail and precision were unmatched, and we always felt like she genuinely cared about making the process as smooth as possible for us. We’re so grateful for everything she did and would absolutely recommend Marcela!”
9AM - 5PM
28020 US-290, Cypress
Banks
“Nick went completely above and beyond to explain to me all of the services and accounts Chase offers. His c.s. and p.r. skills are exemplary; second-to-none. I opened a Checking Account AND got a Freedom Unlimited Card because of him. I am looking forward to having someone like Nick to go to in the future for my banking needs. I was a customer at my previous bank for 15 years and was waiting on someone like Nick to give me the confidence to switch. Thanks man!”
“Both Cypress locations have been excellent to work with. Banking here for three years. Checking and savings accounts. HEBs and 7/11s all have Frost ATMs - and they have full service ATMs at the banking locations. Excellent cash transactions and withdrawals. Employees have always been attentive. Not all bank employees are perfect all the time. But the service is 1000% bigger than big banks.”
“I love the people at this bank branch! They are always so helpful, friendly and when I leave I feel good that my money is at this branch! Any problems I’ve had have been quickly resolved and they always help in any way possible. Yesterday I went in because I needed to update my cd and while there I asked Luis Razo about an issue I was having with a company and he explained what the bank could do about it, and took care of it for me. Then he also introduced me to the branch manager who was also extremely nice and welcoming! If I was a big account holder I think I would be expecting that, but considering that I am a retired, small account, and they treated me like I had a million dollars in their branch, I just left feeling like I am just as important! Love this bank and definitely this branch. My branch is on the corner of Louetta and Eldridge! Great people!”
“Stopped by to verify some information with Elisabet. She was as very courteous and willing to assist. She told me about other banking products as well.
The lady that sat next to her was helpful as well!!
Great bank, Great Workers!”
9AM - 5PM
9722 Fry Rd, Cypress
Banks
“Andrea was so helpful and friendly. I’ve lived all across town and had frustrations with a few WF locations in the past but she was so good that my faith is restored.”
“I went into Regions to help with an account for my mother. Renata helped me and was great. I opened several business accounts with Regions becuase of Renata. She is a assert to the team.”
9AM - 4PM
25820 US-290, Cypress
Banks
“Great place to bank! Highly recommend. Very friendly staff that absolutely spoil my two dogs with treats. As a small business owner I go there everyday and my dogs look forward to it as much as I do.”
“Lisa and her staff were absolutely amazing. This has been the best experience I have had with customer service in years, and I work in Hospitality! The culture at Prosperity bank was top notch and maintained very well by management. The teamwork, customer service, graciousness, and all around good vibes leaves the customer feeling valued and respected. Good job lisa and staff this is hard to find in this day and age !!!”
“I came into this branch this afternoon and had a great experience. I had recently closed out my long term account at Chase, after 20 years because they wouldn't budge on an issue.
I came to Wells Fargo and was greeted immediately with a friendly representative that asked how they could help me. I explained that I wanted to open a new account and she was happy to help me. Everyone was super helpful explaining all the different banking services to me and making sure I had the right one. In fact one of the managers, I think her name was Cindy came by and personally thanked me for opening an account with WF and if I needed anything to let her know.”
“I had a wonderful experience with Loreli Nava Alonso at Amegy Bank’s Coles Crossing branch. I visited the bank to request information about an international wire transfer. Loreli patiently provided all the information I needed and clearly explained the process. She also thoughtfully suggested using a savings account instead of a checking account based on my needs. I truly appreciate her patience, professionalism, and helpful advice. Excellent customer service—highly recommended!”
9:30 AM - 4:00 PM
25694 US-290, Cypress
Banks
“This Wells Fargo location is bigger than some others that I've been to, but they have one of the cleanliest locations I've ever stepped foot into. I don't usually come here except when I'm in the area, but I had some business with the bank and came here to ask for some assistance while shopping near by. Raechell helped me get all the info I needed in order to refinance my mortgage and she was very friendly and helpful with everything. I felt very welcomed. She made my experience very quick and painless. I definitely recommend this location for those who need to go to Wells Fargo and is in the area because there are 2 locations, but I definitely prefer this one to the other. 5 stars for great service!”
9AM - 5PM
13060 Grant Road, Cypress
Banks
“This is not the closest location to me but due to how helpful the bankers have been throughout the years. I go out of my way to come to this location. Mrs. Shari is phenomenal, thank you for all the help!”
9AM - 5PM
13105 Louetta Rd, Cypress
Banks
“I recently worked with Holly at PNC Bank to set up my new business accounts, and she made the entire process incredibly smooth and stress-free. From the very first call, Holly was knowledgeable, patient, and genuinely helpful. She walked me through all the options, answered every question I had (and I had a lot!), and took care of all the paperwork efficiently.
What stood out most was how personalized and professional her service was. She clearly understood the needs of a small business owner and recommended the perfect account setup that fits my operations perfectly. Everything was completed quickly without any unnecessary delays or complications.
If you're looking to open business accounts or need excellent banking support, I highly recommend asking for Holly at PNC. She's an absolute rockstar and made me feel confident and supported as a business owner. Thank you, Holly—you've earned a loyal customer!
Highly recommended!”
“I wanted to come on here and give a huge thank you to Juan. He went above and beyond for some documents I needed. He is the absolute best and deserves to be recognized for his work, enthusiasm, and kindness. Will definitely recommend him to other pnc customers.”
“Carl and demonte took care of a problem that they could not handle at the corporate regions office this place is amazing will recommend 10 out of 10 times super quick and easy service with a great attitude”
“After an absolutely horrendous experience at another branch, I drove across town to this branch (my siblings and I live all around Houston and had to open an account together). Our experience here could not have been more different. Mark was absolutely amazing. Not only was he very knowledgable and competent at setting up the account, but he also was able to advise us and explain little details that we might need to know in the future. This kind of stellar customer support is why we initially became Wells Fargo customers. Now they just need to clone him and send one down to the south side!”
9AM - 5PM
25694 US-290, Cypress
Banks
“I had a great experience here. I was assisted by Jessica Cortez, who was very kind, helpful and patient with me. She answered all my questions and seeing to my needs. This location was not the closest to my home but, I will probably continue to patronize, due to the excellent service.”
“Despite the negative reviews, I had a great visit here today. And typically do each time I visit. Joshua was the clerk that helped me. He was very personable, knowledgeable, and professional. I had all my questions answered and conflicts resolved quickly as well ✅🙏🏾 . There wasn’t a long wait — everything was handled in a timely manner.”
“They have been extremely helpful in getting my documents notarized! The staff has always been very friendly, professional & knowledgeable. I'd say I will continue to bank here, but it was literally to notarize documents to sell my property so I can leave the country, so...peace!”
“I think WF is just the best bank all around…. Wouldn’t change a thing..
Carlos was so helpful. I hope to see him each time I go in to buy coins or cash them in….”
9AM - 5PM
9802 Fry Rd, Cypress
Banks
“Alejandra did a wonderful job. I had an issue with my online banking and she assisted me with this process. This branch is always helpful and willing to go the extra mile. Gracie Delgado, the branch manager is very approachable and knowledgeable. I will be back soon.”
9AM - 4PM
9649 Barker Cypress Rd, Cypress
Banks
“Julian Olivarez provided excellent service today. He was professional, knowledgeable, and very helpful in answering my questions. He made the process smooth and easy, and I truly appreciate his assistance. Thank you, Julian!”
“I'm surprised to see such a negative review they might have new management as my last 2 visits to this location was fantastic, the ladies in the front were very welcoming and helpful, thanks for being professional and kind.”
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“I have been going here for a long time. The tellers are very kind. Kyle at the Cypress location has been the teller I have had. He always smiles and is kind. I have been to other locations, but the Cypress location is my favorite”