AT&T Store in Dallas offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans to suit every need. Customers can choose from prepaid plans with no annual contracts or credit checks, including unlimited data options that come with nationwide 5G service at no extra cost. The staff is highly helpful and professional, providing attentive and efficient service. Customers have praised employees for being friendly, patient, and clear in explaining billing details and plan options. Wait times are short, often assisted within minutes of arrival. The store staff are knowledgeable, helping customers upgrade their devices, such as trading in old iPhones for new models with good trade-in value. Overall, customers feel satisfied with the helpful service, quick assistance, and the variety of products and plans available at this AT&T Store in Dallas.
Jean was excellent in helping me here, he was calm and excellent customer service. I recommend this store 100%!
March 2026
Efrain was very professional , cool guy he helped me alot he answered all of my questions all the concerns that I had and I thanked him for his service.
February 2026
The At&t on Illinois Ave in Dallas has a helpful staff. I didn't have to wait too long to be served.