AT&T Store in Dallas provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. Customers appreciate the helpful and patient staff who take the time to answer questions and ensure satisfaction. Many reviews highlight specific employees, like Jennifer and Mayra, for their excellent service, including setting up devices and resolving issues. Shoppers report feeling unhurried during transactions, making the experience enjoyable. However, some customers noted longer wait times when the store is busy, particularly during trade-in processes. Overall, the AT&T Store is recognized for its commitment to customer service, knowledgeable staff, and a variety of options for both new devices and data plans.
Went in the AT&T store on McDermott in Allen Friday afternoon and had the nicest salesman help us. It seemed it was senior citizens day Jacob multitask like a champion. He is kind and very personable. We appreciate all the help he gave us. Thanks so much Jacob.
January 2026
Great experience with Johnathan at AT&T store. Quick and easy
January 2026
great atat store!! they were able to get me helped and seen and taken care of in less than an hour! small store with great and helpful staff!
