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“Fantastic Online Retailer. I worked with Erin P and she went above and beyond to cater to my requests. I lived out of state and within 15 minutes of me calling, she took several outside photos of my bike so I could see the true color in outdoor lighting. This gave me a ton of peace of mind to know what I was going to get shipped to me. She also offered to speed up shipping speed without a charge to accomodate a race I had coming up soon. I'd definitely recommend this ship :)”
“Wow! This shop is the best. Brought them a bent wheel with a broken spoke the afternoon before I needed it for a metric century and they essentially dropped everything to fix me up. Friendly, knowledgeable, talented and nimble - and I was shocked at the reasonable price they charged. Five stars, Red Star!”
“I was able to get my bike fixed right away. The staff is extremely friendly and knowledgeable. I really enjoyed my time here and would come again. I rode from downtown Dallas. It was a nice ride.”
“I get service and tools here so I don’t have to pay for adjustments! But when the time comes for an adjustment these are the pros that I trust and offer fairest rates at DBW.”
“Great bike store I recommend for first-timers, even those who have their first bike but less experience into maintenance. I had great recommendations from most experts of what additions to bikes, lights , and maintenance lessons. Great store highly recommend you try it.”
“Was skeptical about ordering a bike online, across country, from a place I’ve never heard of or visited. Playtri made it possible without hassle, or stress (even though I was checking tracking every couple hours lol) highly recommend for local buyers and national as they have a large selection and are willing to work with you to add on what you need before shipping out to you. Love my new rig and shoutout to playtri for having what I was searching for from Phx, AZ.”
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“Very nice experience.I rented an electric bike for a few hours. I picked it up in less than 5 minutes, it was in perfect condition.The store is ideally located, close to a bike path that leads to White Rock Lake. The walk is very nice.I recommend.”