Skillman Home Depot in Dallas, TX, is a reliable store that offers a wide range of tools, appliances, outdoor furniture, building materials, and gardening supplies to support home improvement and gardening projects. Customers appreciate the helpful and friendly staff who go above and beyond to assist, whether it's cutting wood for a school project, helping locate the right power drill and accessories, or providing quick and efficient service in the rental department. The store features convenient self-service key copying and a great selection of products, making shopping easy and efficient. Despite some initial issues with online orders, the store's customer service team demonstrates a strong commitment to resolving problems, often exceeding expectations. For example, delivery staff make multiple attempts to ensure customers receive their items, and when deliveries are delayed or incomplete, they show extra care by delivering missing items with a smile and even stacking heavy items neatly in the garage. Overall, Skillman Home Depot stands out for its excellent customer service, helpful employees, and a wide selection of products, making it a trusted place for both DIY enthusiasts and professionals to get all their home improvement needs met.
Nia at the customer support center is incredibly knowledgeable ,kind ,patient and has an unmatched work ethic. She has the customer service and smile that a the personal Home Depot shopping experience worthwhile.
April 2025
Huge THANK YOU to Jay for helping my daughter and her classmate find the right wood and other items for their school project. He went above and beyond to cut the pieces to size and was very patient and kind. A+ customer service.
April 2025
VERY GOOD, GOOD ATTENTION AND IF I FOUND WHAT I WAS LOOKING FOR THANK YOU
