The Westmoreland Home Depot in Dallas, TX is a go-to destination for all your home improvement and gardening needs. They offer a wide selection of tools, appliances, outdoor furniture, building materials, and gardening supplies to tackle any project. While the prices are appreciated, the customer service experience can be hit-or-miss. Some reviewers note that it can be difficult to find available staff to assist, with employees sometimes unfamiliar with the products in their own departments. However, one customer had a positive experience with an employee named Carlton in the Lawn & Garden department. Despite being swamped, Carlton went above and beyond to help the customer find the right shed, even when the store's inventory was incorrect. He worked with a manager to ensure the customer left satisfied, even if it wasn't the exact item they came for. Overall, the Westmoreland Home Depot provides the expected selection of home improvement essentials, but the quality of customer service can vary. Knowledgeable and helpful staff like Carlton make the difference in turning a frustrating experience into a positive one. With a little patience and persistence, customers can generally find what they need and get the support required to complete their projects.
Go here if you need appliances(good sale)now! Great customer service 👏🏾 Our Appliances will be delivered on our 10th yr Anniversary 3/12/25💍#GODisGood 🙌🏾
January 2025
Need a few more folks on the floor to assist. The ones they have should interact with customers a little more. Instead of walking past, they should at least interact with "finding everything OK" that at least gives the customers the thought they care.
December 2024
Service in Home Depot is terrible. You try to find someone to help you, impossible !! And if you do find someone, they don't work in that department.
