Park Place Volvo Service Center in Dallas offers certified Volvo service and repair with a team of expert technicians using advanced equipment. Customers appreciate the professionalism and dedication of the staff, making it a trusted destination for Volvo service in the DFW Metroplex. Many reviews highlight the exceptional service provided by specific staff members, particularly Ray and Juan. Ray is noted for his clear communication and ability to accommodate customer schedules, ensuring quick service while maintaining a personal touch. Customers feel confident leaving their vehicles in his care, often praising his dedication to exceeding expectations. Juan also receives high praise for his thoroughness, honesty, and knowledge. He has been described as attentive and trustworthy, making customers feel comfortable throughout their service experience. Positive remarks extend to the cleanliness of the facility and the polite demeanor of the staff. However, some customers express concerns about the need for improved communication and the availability of loaner cars during service appointments. Despite minor issues, the overall sentiment is one of satisfaction. Customers consistently appreciate the quality of work done on their vehicles and the genuine care shown by the staff at Park Place Volvo Service Center, making it a highly recommended choice for Volvo owners in the area.
Aldo always takes exceptional care of me. He never tries to to suggest unnecessary extras. I appreciate him treating me like family. I like that the service department sends me a video of the assessment of our car, too.
March 2026
Always a seamless service process. Appreciate you catching issues before they become a major problem! Thank you Alex and the entire team at Park Place Volvo!
March 2026
just getting my car fixed and it was nice - i have no expectations
