The Sheraton Dallas Hotel is a large, well-maintained property located in the downtown area, close to restaurants and shopping. It is popular for hosting many conventions and events, with a spacious and clean environment. The rooms are generally spacious, comfortable, and well-kept, with some guests noting the beds as especially comfortable. The hotel offers a variety of amenities including a bar, sports bar, open market, and a restaurant, all of which receive positive feedback for their food and drinks. The hotel also features a cozy parlor-like lounge with TVs, books, and an Atari game, along with on-site activities like a mixology class that guests enjoy. The staff is consistently described as friendly, attentive, and helpful, making guests feel welcomed. The hotel boasts a very good gym, better equipped than many membership gyms, and staff are often seen cleaning and maintaining the property. The event spaces and services, such as the food for large events, are highly praised for their quality and smooth operation. However, some reviews mention areas for improvement. A few guests found the rooms in need of updating, with issues like lack of hot water and dark lighting. Others felt the hotel lacked certain amenities like room service and an onsite spa. Overall, the Sheraton Dallas Hotel is seen as a comfortable, friendly, and enjoyable place to stay or attend events, with some room for modernization.
The best guest services at every level. Attentive. Friendly. Comfortable.
March 2026
In the heart of downtown Dallas, Rooms are so comfortable its amazing! They even have a restaurant and sports bar with great vibes! Staff is amazing đź‘Ź but hands down they have the best AV Team I've ever seen!
March 2026
The room was great only downside ac didn’t work that great and also the bathroom is way too small and hitting that small trash can every time, overall the employees and the service desk were very helpful .
