8:30AM - 7PM
2323 Clear Lake City Boulevard, Houston
Mailbox Centers
“Employee Kyle was such an amazing help from start to finish. He displayed superior packaging skills and had such awesome customer service. He knows how to take care of the customer! Thank you Kyle. Give that man a raise.”
“Decided to try and did not disappoint. Beats waiting in the post office line. Had some special gifts sent to my grandma! No issues at all. Customer service was wonderful. Will be back!”
“Not too pleased with the added security boxes that made it even smaller inside, but the self help desk speeds you through the line that crowds the smaller space now. Good friendly staff though.”
“Excellent service and products! I ordered prints of some unorthodox stationary for my wedding, and not only did they deliver, but they kept up communication with me throughout the entire process. They really put a personal touch on their service and I will definitely be returning for my next print job!”
“Very competent and efficient associate. Professional and knowledge, well groomed and polite. I.will come here at this location again because of her and the male associate. They seem to appreciate their jobs.”
8:30AM - 7PM
15634 Wallisville Road Suite 800, Houston
Mailbox Centers
“Wow, talk about awesome. I was just coming in to get some copies and didnt expect to have such a warm interaction at this store. Gabby was not only extremely engaging but her attitude is what i would want with every employee i hire from this point on. In fact if you can just hire 10 Gabbys i think your operation would be a sure success.Not to take anything away from the other employees as they were very nice as well. Gabby just has that spark that lights up a room. Nice hire. She rocks.
This location is easily worthy of my Forced 6 star rating*****. Great Job Gabby!”
“I would like to share my experience with one of your employees, Citlaly. I was incredibly impressed with her customer service during my visit. I was returning two items to Amazon and wasn’t as prepared as I should have been.
First she greeted me warmly and then went above and beyond to assist me with my return. Citlaly was knowledgeable about both the Amazon and UPS processes. I even apologized to her for not being prepared, and she handled the situation with grace.
I can confidently say that she demonstrated real composure under pressure. If I was still managing at Houston Methodist, Citlaly would be the type of employee I would want on my team.
Thank you for your time.
Marilyn”
“The people who work here are fantastic. Whenever I have an issue with my package, they are happy to look into it for me. I've had multiple issues with my packages and the employees are always very helpful. Errors in tracking, lost packages, and even delays in delivery. The employees will help you as much as they can”
“I had to return a very inconveniently large package to Amazon, and the staff at this UPS store were so helpful, literally just took over and handled it for me. I didn’t catch their names, but the man and woman working on the morning of 8/4/26 were so helpful and sweet, the man even helped me carry the package from my car.”
“I went to the UPS Store to drop off a package and noticed that the line was much longer than usual. To the right of the line, there was a situation involving a customer who was experiencing an issue that was beyond anyone’s control. Chris, the UPS employee assisting the customer, handled the situation with exceptional patience, compassion, and professionalism. He discreetly directed the customer to the back of the store to help prevent any embarrassment and then cleaned up the area without complaint. Chris continued to go above and beyond by offering to call a family member for the customer and even walked them to their car when they were ready. Throughout the entire situation, Chris never showed frustration or complained. His kindness, understanding, and willingness to help truly stood out. Thank you, Chris, for treating this customer with such dignity and compassion and for being such a great example of outstanding customer service. Your kindness did not go unnoticed!”