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“I appreciate the help and patience while switching to cricket from spectrum. I'm very satisfied with my new phone. Switching back is the best outcome! ?? And they have an awesome deal going right now!”
“Vincent was nothing less than AWESOME. He not only explained everything in detailed he answered EVERY question that we had. Thank you so much for you patience and understanding Vincent”
“Everytime i come into this store, they never fail to suprise me With amazing deals and discounts. The service here is 10/10. The Worker sameera helped me set up myphone.”
“The woman at the counter today was very knowledgeable, helpful, and personable. I received excellent customer service and would be more than happy to do all my business at this location where I know my needs will be met with efficiency and kindness.”
“Wow, I have been with this company for about 8 to 9 years. And even today. Happy good prices. I recommend it. And passed before by other companies and the truth. It's a problem. But with this one I am more than happy. I have gone to mountainous places where I thought there was no signal. And well. I actually had a good signal in less expected places.”
“Walked in needing a new phone and the store manager was able to help me out quicker than a fly on soup. Was outta there in 30 minutes, no hassle. Even got me squared up with a new charger and screen protector too:)”
“Had a great experience with Abby at this AT&T store location. She was knowledgeable and patiently answered all of my questions I had on my phone plan and issues I was running into. Especially compared to other AT&T stores I've been to, this was a top-notch experience.”
“I had a very difficult phone situation and Joseph at the Allandale store near HEB on Burnet and it was amazing! He was kind, patient and know exactly what to do to solve my issue. I will definitely only use this AT&T location.”
“It was a great experience one of the sales Janese at AT&T, she was incredibly helpful and kind. She took the time to patiently explain my options and ensured I understood everything. Her friendly attitude and genuine desire to assist made the entire experience much smoother. It’s rare to encounter such outstanding customer service, and I truly appreciated her support!”
“Reggie saved me when my phone died! He stayed after hours to make sure my new phone was up and running without a problem! He even checked my phone plan and showed me how I could save more money. Best customer service you can find.”
“I had an amazing experience at the AT&T store in Manor, Texas, thanks to the exceptional service from Assistant Manager Kelvin. From the moment I walked in, he was professional, knowledgeable, and genuinely eager to help.
Whether it was answering all my questions, helping me understand the best plan for my needs, or walking me through the setup process—Kelvin made everything easy and stress-free. He went above and beyond to make sure I left satisfied and confident with my service.
You can tell he truly cares about his customers and takes pride in what he does. It’s rare to come across that level of customer service these days.
If you’re heading to the AT&T in Manor, do yourself a favor and ask for Kelvin. He’s the reason I’ll be coming back!”
“My mom came here I can't thank the staff enough for their help come here if you ever have an issue with your phone great service they will greet you with a smile . Thank you so much ??”
“Phone was not working took it to 2 Boost stores before the Cameron location one and they couldn't fix my phone. So I took i took it to this one on Cameron and they fixed my phone. Best store in Austin!”
“Today I went in to get a new phone and Maria gave me a really good deal on my Samsung. I have been a cricket customer for many years and this is my favorite store”
“I went to Southshore Riverside and this girl Josselyn was very kind to my family and me, excellent service, I was very happy with my purchase and she speaks Spanish, I really liked feeling confident with my first language”
“Great young lady helped me upgrade my phone was an easy process for me she helped transfer all my apps, contacts, and photos! Definitely will be recommending this store!”
“Brayan was very knowledgeable, professional, and polite in helping me understand the storage message I was receiving on my phone, due to having a Google account. I was afraid my phone was running out of storage, but it had plenty. His friendly demeanor put me at ease, and he showed me that he didn't delete any photos. Thank you so much, Brayan!!!”
“I visited the AT&T store in west Austin, to be specific, 1011 W 5th St, Austin, TX 78703 yesterday . As a new comer , I really need detailed instructions about mobile plan, as well as an economic choice. The staffs at that store really helped me with a passionate and professional attitude, the whole process is very effective and concise. By the way, the signal of At&T is very good as well. I appreciate it”
“I went to this store yesterday because I broke my phone screen and really needed a new phone and the man there was sooooo helpful, nice and got me squared away in a few minutes. He even put the screen protector on my new phone which was a huge help. 2 thumbs up for sure on the service here! Thank you so much, sir! Sorry I didn't get your name.”
“Jose and Leslie helped me resolve an issue I'd been having for weeks with trying to get set up with 4 lines on Wireless BYOD and transferring the numbers from our previous carrier. It had been such a stressful experience before I made it to this store location, and these two knocked it out of the park in customer service.”
“Leo was the best CSR I have encountered a Cricket!!!! Pleasant, patient, and courteous. Bonus is that he spoke both English and SPANISH. Transferring was super easy paying less $$ and quality of phone service was magnificent!”
“The manager, Eddy was extremely helpful to us! Even when we walked in an hour before closing asking to open an account. Will definitely come back to this location when I need help. Thanks again, eddy!”
“When I say this young man Sergio montes worked his butt off helping me get my daughter's phone switched over it took some extra TLC this young man is dedicated to giving great customer service he's super sweet super patient and he made it happen a highly recommend going to this location only because they will go the extra mile to make sure they get you connected and you get the service that you need thank you again Sergio and just for you giving me great customer service I will be sending family and friends to that location only”
“I had a very good experience with this location the employees are very friendly and knowledgeable. VICTORIA was very professional and assisted me with my phone issues and resolved them very quickly. The store was very clean and organized. I was greeted when I walked in with such high energy. Which I loved. I will definitely be returning to this location.”
“I have been using Cricket for years and have never had a bad experience at any shop across multiple states! Maira was super helpful today and patient as I was deciding between a few options. Thanks so much!”
“Very happy for the help that Daniela Grasia gave me for helping me with everything I needed you are the best Person Thanks I recommend this store I love this girl”
“Just wanted to pay the bill but Ray surprised me with a free new phone Samsung Galaxy a15.
Really recommend all to visit store and get phones also the store smelled so clean and the vibe was kinda good.”
“Great service from Katrina and AJ. Very welcoming. I was in the store for over and hour and they went above and beyond assisting me with setting up my account and transferring all my materials from one line to the other. Thank you both for an amazing job.”
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“Came in to transfer my phone lines over to cricket, was immediately greeted by Lydia. She was able to help us transfer all the lines and went over all the plans and promotions in details. She was professional and kind, appreciate all her hard work!”