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“Fast and quick. It was clean but it smelled like somebody's foreign food...it was not pleasant, at all. The people were friendly and all in all it's cool. Right next to a park so that makes it convenient too.”
“I go to this store 3-4 times a week for drinks, cigs, and lotto tickets. They know my face and what I want from behind the counter without me having to ask. Good customer service!”
“Placed a delivery order had issues with the person delivering the order. Employee Luna called to communicate with me with a solution. She displayed great customer service with a kind smile.”
“I've come to know Thom Thumb over the years as a more upscale, specialty item store. You come to expect a certain service & standard. I usually have no problems. Hence my 4 star rating for Thom Thumb overall.
Desoto, TX location:
Husband put in order for graduation cake 2 weeks ago. He asked the woman if he needed to leave a down payment & needed to call to verify cake order. He was told no. Cake would be ready & pay when cake was ready. Went to pick up cake on Saturday, May 28th and the bakery didn't see the order. So we ended up with no cake for graduation party that day. It was too late to order another one from Thom Thumb or anywhere else. Very unprofessional. Usually when I've ordered cakes from Thom Thumb at other locations, there's been no problem. This is the first & last time I'll ever order another cake from Desoto, TX Disappointed especially around the deli and prepared food area. No it had nothing to do with customer service or an unclean store. It's the lack of specialty items that I've grown accustomed in other Thom Thumb stores. Even the meat in the "lunchbox" was cubed instead of shaved. It was different than what I usually buy in other Thom Thumbs. I was also looking for sushi rolls but none. Also the hot soups station was non-existent. I felt like I was in a glorified Walmart. Also I know it depends on what people buy in the area. I was a little disappointed in this Thom Thumb.”
7:30AM - 11:30PM
900 N Polk St #102, DeSoto
Grocery Stores
“This store has upgraded its customer service to a much higher level with more open cashier lanes, better products and a perfectly displayed store of great and hard to find products. A much needed improvement.”
“I always like coming here for small items like if I want to get something for dinner, I would come here. I wouldn't grocery shop here. It seems it's really only suited for small purchases. The staff are usually polite and helpful. I have never had a problem with this location.
And I usually am able to find what I am looking for here.”
“Love this place man. They always take care of me. I'm up here like 5x a week ? I come here mostly for the THCA flower. I don't trust street bud anymore and I worked in medical cannabis for 6 years in Arizona. Since we don't have dispensaries in Texas, nor is it actually legal, this is the next best thing. I know what strain I'm getting, can look up testing results via manufacture, and in general can control my relationship with cannabis a bit better. I found some other shops across Texas (I travel all over tx for work) that carry other brands of THCA flower at more competitive prices, but I like the people here, location and the relationship I've built here. Will always be my goto shop when I'm in town.”
6:30AM - 11:30PM
100 N Hampton Rd, DeSoto
Grocery Stores
“Antonia, you are an amazing person, and the owners of this establishment should be proud of your customer focused attitude! I come to the store just to say Hi mostly, occasionally I get gas or lottery tickets, but to be honest it's her personality that even makes me come to this store REAL talk!”
“As before , I have been in a lot of $ Generals before & thought I'd found the best one until yesterday ! This $ General is so far the best over all , Raven the manager is amazing & the store is clean !!! The day I was in there it was only the manager working , she was stocking , cleaning , running the register , helping customers , plus helping me get my work done . That takes a very dedicated & Amazing person to do that daily !!”
“I just spoke with Brian at The Desoto location on Beltline. Man this guy took his time and explained how to order tires online and make sure to select Walmart and not the third party. Just to make sure you get what you are paying for. AWESOME SERVICE. GIVE BRIAN A BIG BONUS. THANK YOU SO MUCH FOR YOUR EXCELLENT CUSTOMER SERVICE AND SUPPORT BRIAN.”
“This is the nicest $ general I've been in & I've been in a lot due to a couple jobs I've had !! It's clean you can get through the isles & the people who work there are awesome !! Props to the entire crew , y'all rock !!”
“This was my first time filing my prescription at this location. Amber provided excellent customer service over the phone. She was both compassionate and professional in providing service. I really needed my medicine, she went above and beyond to make sure I could get it.”
Open 24 hours
108 W Parkerville Rd, DeSoto
Grocery Stores
“I'm a non Walmart shopper! I just hate going into any Walmart cause it's always chaos to me. But this neighborhood one is just fine especially if I just need a few things and they seem to have majority of the stuff I need. The only thing I can say is they are always stocking during the early hours and boxes and carts are always everywhere. Sometimes can be annoying but I just on a brighter side they are always working. I've also noticed this neighborhood Walmart to have the Cheapest gas and it's convenient for me as well.”
7:30AM - 10:30PM
714 E Pleasant Run Rd, DeSoto
Grocery Stores
“The ice is always good as if it just came out of the molds. The ice also seems made from filtered water. You do not have bang the bag to separate the ice as you would with many other ice bags from gasoline stations. Awesome!”
“I love their selection of food ..I don't have a Kroger in my area..All I have is walmart and heb..I live in the harker heights ,Killeen, fort hood area..And Kroger will go very well there..We have the largest army base and all our stores stay so very busy..Please consider building one in that area..thank you”
“I want to tell Vanessa how awesome she is, she went above and beyond to help me out when buying items for a community service foundation. Dollar General please give this lady a raise. Her customer service is Top tier!”
9AM - 1PM 1:30 - 8PM
1001 North Beckley Street, Desoto
Grocery Stores
“I hv Always received EXCELLENT Customer Service at Kroger Pharmacy in Desoto! Service with a smile 😀Friendly Clean Environment! Since I moved here to Dallas Tx from California, I've been serviced by Kroger Pharmacy & I shall continue to do so. Thank you for your kind service 🙂”
“I'm now willing to drive a little further than Walmart to shop at this Kroger. The meat department employees are considerate and helpful. A woman from the bakery came to talk to my 3(!) kids and offer them cookies. The store may be a little older than normal, but it's well taken care of. Only drawback, no carts for kids like other Kroger stores had.”
“I want to say Princess at the guest services is the BEST!!!!! She will go above and beyond for her customers!!! She stayed after her shift ended to help me and another customer with our returns...... This is they type of employee you need to protect Kroger at all cost....she is a keeper!!! Ty Princess!!”
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“I have a love/hate relationship with Aldi, I'm from Chicago, so Aldi has been in my life a long time, so when they opened really close to me I was excited. My problem is the food, or service at all, it's that I fall in love with something and they snatch it away. Just don't fall in love. It will go away.”