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“Maria Rodriguez is the Assistant Branch Manager at the bank in Duncanville she is a really nice and genuine person. She help me get my check situation corrected, she went above and beyond to make sure it was fix. If your looking for a bank in the Duncanville area this the bank to go to.”
“What a wonderful experience I had banking with Chris! This young man was very professional and knowledgeable, most importantly he’s patient and kind. If I were in banking, I would try and steal him!”
“After having opened too many checking accounts because of this promo or that promo, I’ve seen that Inwood “brick & mortar” still offers plenty of competition.”
“2nd time coming to this location since it was built. Never had a bad experience. Was it super busy when I went this go around yes, but the reps were still friendly and they worked as a team. The ones that typically sit at a desk to work with ppl for loans, they were pulling ppl waiting in the cashier line to assist. Teamwork.”
“Ok I usually don't write reviews but I have to give credit where credit is due. I pulled into the drive thru to process a withdrawal not knowing that the card I have you have to use the lobby or the ATM. I was having a hard time using the ATM so I went into the lobby which was warm and welcoming. I got to the teller LaFonda who was so nice and professional, I ask why I had to come in for my withdrawal, she explain it to me so now I understand. LaFonda was kind enough to walk me out and show me how to use the ATM. Today was a busy day at the bank and I appreciate her taking the time to help me. I just wanted to say THANK YOU!!!!!!!”
“This financial institution ROCKS!! I was assisted by Ashley Richardson and Tonya Gowens. These ladies were super professional, informative and provided GREAT communication/attention towards my financial needs. Not to mention upon entry you are promptly greeted by an associate. For me,,, Customer Service is EVERYTHING...I HIGHLY recommend the Duncanville location if your seeking professionalism and RESULTS.”
“I always have the best experience here! Always fast and efficient. I recently went in to add added a savings account to my checking. Wendy helped us, and she was amazing.”
“Props to Jose for assisting my Sister-in-law with a new account and Curtis for squeezing us in last minute to take care of all our needs. I've been a Wellsfargian for over 25years! Thanks for the continued great service!!”
“The staff was friendly seems like Curtis is the branch manager he was very interactive with the customers the branch was very welcoming and clean and from the beginning of me walking in the doors, they begin to greet me. I definitely The staff exhibited friendliness, and it appears that Curtis, the branch manager, was highly interactive with customers. The branch was exceptionally welcoming and clean. From the moment I entered, I was greeted by staff members. I genuinely appreciate excellent customer service, and I encourage the team to continue their commendable work.appreciate great customer service. Keep up the good work.”
“Hi I just want to say thank you to Senaida Valdez she was great she helped me when everyone else supposedly said they had helped me when in fact they didn’t I greatly appreciate her going out of her way! Kudos to her for her great work ethics”
“Great Service by Cassandra Jones (Relationship Banker ) She was very helpful , visited first time in this branch and am very satisfied by the service given by her. She welcomed me and responded to all my requests. I will definitely visit again and ask her. Very professional. She is the best .Kudos to Cassandra Jones ????”
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“Ms. Ashanti provided excellent customer service while helping me open my account at City Credit Union. She was incredibly kind, patient, and professional throughout the entire process. She answered all of my questions, made everything easy to understand, and made me feel welcome from the moment I walked in. Her friendly attitude and willingness to help made my experience stress-free and enjoyable. I truly appreciate her outstanding service and would highly recommend working with her. Thank you, Ms. Ashanti!”