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“I was blown away by how friendly and helpful every single worker was at this location! I came in for a missing package that said delivered (an obvious inconvenience) and left feeling like I had just walked out of Trader Joe’s! Personable customer service, incredible teamwork and just an overall highlight of my day. Proud and grateful to have USPS workers like that in my neighborhood!”
“I like this post office customer service is good. Even though the lines are long, they continue to provide excellent service with a smile and without hesitation.”
“Thelma is the best, I always come to the mail express right before closing. Thelma is always nice, and patient with me. Also Thelma always go over and Beyond with herCustomer service skills, by make sure I’m a happy customer before leaving the mail room even if it’s after 5pm.Thank you Thelma!!!!”
“This was the second time I drove passed several nearby USPO for service here. Both times the service was excellent. Today I needed to mail an important letter and most other offices were already closed. This office was opened and I completed my needed business. Great service”
“The Red Oak USPS is phenomenal! I recently moved here from New Mexico and this office made moving a breeze! They quickly help customers, were kind professional and excellent in their customer care!
From helping me request a mailbox key, holding my mail, forwarding my mail, to delivering my mail once my new key was ready! Easily explained the location of my mailbox and I have received every piece of mail, and packages on time! Thank you to the Entire staff at Red Oak TX location!!”
10AM - 12PM
475 E Farm to Market Rd 1382, Cedar Hill
Post Offices
“Came to this PO after receiving terrible service/wasted trip to get photos for a passport at the PO in DeSoto. We received excellent service from Wenda to package/send our passport items. We won’t go back to DeSoto!”
“I want to sincerely thank the staff at the Grand Prairie USPS office for going above and beyond to help me locate a package sent from overseas. Due to a ZIP code error, the package was delayed and difficult to track. For a while, no one could tell where it was. Thankfully, the team at this location took the time to investigate and were finally able to locate it. The package was at a different USPS location. They called me when they found the package and even helped arrange with the other USPS branch for me to pick it up in person. The two staff members I spoke with on the phone were incredibly helpful and patient, and I truly appreciate their kindness and professionalism. Thank you again!”
“Customer service here is phenomenal. Sometimes we hurt ourselves by not being understanding of current events. There's one worker up front. Use common sense. Take your complaints up with those that operate and own these places. Thank you to all usps workers that keep things flowing in this time of need.”
12:01AM - 11:59PM
401 Tom Landry Fwy, Dallas
Post Offices
“What a bunch of miserable souls leaving reviews here. Ms. Deborah is a saint among mortals, navigating the Dallas heathens with grace. I was in and out in five minutes flat, line or not. Thank you, Ms. Deborah, you’re the kind of person that makes the world a little less bleak.”
“I live downtown so I'm here on and off a lot. The young lady at the window is always Pleasant and nice. I wish I knew her name but she's always happy and smiling and ready to help you. She's a short bright lady.”
“I just started up a small business and use USPS multiple times per week. This is my favorite location. The employees are always so helpful, especially when I was a newbie they guided me through some kinks. Whenever I have had an issue, they handle it with care and patience which is really refreshing for a business that is government owned.”
“They were busy but they had the service I needed and provided me with swift service that was very helpful and informative. They have next day options that are not as pricey as you would think. Good delivery option!”
9AM - 12PM
2202 S Cockrell Hill Rd, Dallas
Post Offices
“Thank you, Reggie for helping me get my packages. Much appreciated and he handled it with such grace and patience - it was a busy morning and the post office was incredibly helpful. Thank you!”
“Went today 08/18/25 and the service was exceptional!!! Walked in water patiently and got assisted by the cashier. I actually had a flat rate box which was pricey to ship a light 1 item. I asked what else I could do to bring the cost down. That’s when the female cashier suggested another method and helped me. It was more work for her to show me the correct box to use and she didn’t have an attitude about it either. The lobby was getting busy and the female post master came from the back and thanked us all for waiting patiently and got more employees to come to the front to assist us. I was so happy to have this great moment of except superb customer service there today!!”
8:30AM - 12PM
229 S Hampton Rd, DeSoto
Post Offices
“I have used this post office for years, and I have no complaints. The employees deal with a lot of people, and I admire them for their level of professionalism. They did an outstanding job in assisting me in getting my passport. They mean business and know their jobs. It appears that they are short staffed but considering the volume of customers, I think they do a great job. No complaints.”
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“The customer service at this location is top-tier. I made it in right before closing and they still accepted me with a friendly smile which goes to show you that you can’t base your experience simply off reviews. Thank you to the kind staff at the duncanville location. They thoroughly explained the entire process on mailing a letter as it has been years since I’ve mailed anything off. Thank you!”