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“Post offices shave the rudest workers, but not this place. Every time I come in to pick up a package they are the nicest ladies, always greeting you with a smile, And sometimes that can go such a long way. Especially when you’re having a tough day.”
“Thelma is the best, I always come to the mail express right before closing. Thelma is always nice, and patient with me. Also Thelma always go over and Beyond with herCustomer service skills, by make sure I’m a happy customer before leaving the mail room even if it’s after 5pm.Thank you Thelma!!!!”
“This was the second time I drove passed several nearby USPO for service here. Both times the service was excellent. Today I needed to mail an important letter and most other offices were already closed. This office was opened and I completed my needed business. Great service”
“The Red Oak USPS is phenomenal! I recently moved here from New Mexico and this office made moving a breeze! They quickly help customers, were kind professional and excellent in their customer care!
From helping me request a mailbox key, holding my mail, forwarding my mail, to delivering my mail once my new key was ready! Easily explained the location of my mailbox and I have received every piece of mail, and packages on time! Thank you to the Entire staff at Red Oak TX location!!”
8:30AM - 5PM
802 South Carrier Parkway, Grand Prairie
Post Offices
“Warren, the office supervisor was so very kind in assisting me with my returned/ lost mail. Very soft spoken but very knowledgeable about the processing of my mail since I moved from my past address. He personally contacted the route driver to further assist. He offered a resolution as well. I couldn’t help but be satisfied with the helpful intent to help me resolve my matter. All of the clerks was kind and working professionally to assist everyone. Thank you!”
8:30AM - 5PM
475 East Farm to Market Rd 1382, Cedar Hill
Post Offices
“Having an issue with a tenant placing the entire households mail on hold for no reason we can understand. But the staff was very helpful and quick to fix the problem. Thank you to all the USPS employees and the supervisor Tori for all your help and assistance with fixing the minor glitch.”
8:30AM - 5PM
1502 East Kiest Boulevard, Dallas
Post Offices
“Customer service here is phenomenal. Sometimes we hurt ourselves by not being understanding of current events. There's one worker up front. Use common sense. Take your complaints up with those that operate and own these places. Thank you to all usps workers that keep things flowing in this time of need.”
“the two ladies that helped me were attentive and knowledgeable in sending an international package. the first one helped me pick the right box and gave me customs forms to fill out and guided me through the process very nicely while still taking care of other customers. i also noticed someone next to me upset about some int postage stamps being out of stock but the employee easily gave a solution! super efficient for a post office even on a friday afternoon”
8:30AM - 5PM
765 West Westchester Parkway, Grand Prairie
Post Offices
“I just started up a small business and use USPS multiple times per week. This is my favorite location. The employees are always so helpful, especially when I was a newbie they guided me through some kinks. Whenever I have had an issue, they handle it with care and patience which is really refreshing for a business that is government owned.”
“Terry assisted me today, and I wanted to recognize his outstanding customer service. He greeted me with a smile, was very kind, and made my visit a pleasant experience. I truly appreciate great customer service, which is why I wanted to take the time to let USPS know that they have a friendly, professional, and courteous employee on their team. USPS needs more employees like Terry. You never know what someone is going through, and a warm smile or a friendly hello can make all the difference. Thank you for having employees who truly care about the people they serve.”
8:30AM - 5PM
2202 South Cockrell Hill Road, Dallas
Post Offices
“Thank you, Reggie for helping me get my packages. Much appreciated and he handled it with such grace and patience - it was a busy morning and the post office was incredibly helpful. Thank you!”
“I’ve had various issues with the drivers from this location, but I’ve interacted with some really pleasant folks inside the office that have been helpful with locating lost packages not once, but multiple times now.
I wish I could give 5-stars, but the amount of undelivered items I’ve had to interact with detracts from that, however, surprisingly the folks at this location have been stellar. They’ve helped me locate undelivered orders of big things like suitcases all the way down to trading card orders. In particular, Robert N. has been the most helpful, even going so far as to reach out to me outside of working hours to go above and beyond in support of looking for lost items.
I’d recommend the staff here, sometimes you gotta hope for good luck with the drivers, but the people at this location have been great.”
8:30AM - 5PM
229 South Hampton Road, Desoto
Post Offices
“The lady that took care of me today, Shawda I believe was her name on her tag was the only employee working, yet she handled everything with a calm, professional, and friendly attitude. Even while managing everything on her own, she was patient, organized, and made the entire process smooth. Thank you !”
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“Ms Glenda thank you soooooooo much for being patient and understanding. This is my mom death anniversary and my mind is everywhere’ thank you for being so generous. God bless you”