U-Haul Moving & Storage at El Paso Airport offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. The business also provides portable U-Box containers, Moving Help® services, hitch installations, moving and shipping boxes, propane, and online reservations, making it convenient for both local and long-distance moves. Customers praise the staff for being friendly, professional, and helpful, often describing their service as easy, stress-free, and efficient. One staff member was specifically commended for thorough assistance with storage rentals and explaining procedures clearly. Most reviews highlight positive experiences with the staff and their willingness to help resolve issues quickly. However, some customers experienced minor problems, such as a roll-up door that needed adjustment and issues with the U-Haul app, which was reported as unreliable for scheduling and tracking rentals. Despite these issues, customers appreciated that U-Haul did what was necessary to ensure they reached their destinations safely. Overall, the business is seen as reliable, with friendly staff dedicated to helping customers during their moving process.
From Start to Finish you all made my life easy. Thank You so much for your help and your service. A 5 Star service and 100 percent recommended. Thank you
Ray Borrego
February 2025
I like how clean the inside was and the good customer service that was given when I picked up and dropped off the truck.
January 2025
I honestly can't think of anything you can improve on. Your staff is excellent and professional, and makes the whole process easy and stress free. Thank you so much for your service.
