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“Alan Sands was amazing. I looked for 10 minutes on my own. Alan found it Less than 2. Amazing. I love coming to your store the environment and atmosphere makes you a great place.”
“It's Harbor Freight, who doesn't like buying tools and stuff? I always leave with a million little things I didn't think to get, and it's all very inexpensive.”
“I’ve not been in a brick and mortar Northern Tool for a while, because it’s been more convenient to order online.
Northern Tool always has a great online tool selection with great sales and great everyday pricing.
They often carry items I can’t find at other stores, and their “brand” items have proven to be affordable and reliable.
Shipping is fast, and usually free, and they make it easy to purchase what you need.”
“Amanda and the other store associates went above and beyond to help me find the clips I needed. Bought 3 candy canes and other Christmas accessories. Always take care of us whenever we come in!!”
“Love this place.....and thank you for accepting my nuts.... Next time I come in I am introducing my self....be prepared, I will be def be a regular while my husband is at work:)”
“The Hispanic cashier was very welcoming and provided awesome customer service. I’m from Princeton and had to come here due to the young white girl in McKinney treating me like trash.”
7:30AM - 5PM
2430 K AVENUE PLUMBING SUITE, Plano
Hardware Stores
“Austin provided courteous and efficient service to get my water line fixed. I walked in a few minutes before and he provided all the parts needed correctly. Thanks Austin! It's why I keep coming back - Jeff Dano (Richardson)”
“Marti Jo Stanley in Kitchen and Bath was FANTASTIC to work with! She assisted us with appliance purchases for my son's first home and took the BEST care. She was knowledgeable, friendly, attentive and didn't let us walk out without making sure we had everything we needed in order to avoid returning for missing parts, etc. HIGHLY recommend Marti Jo! :)”
“**Review of Plano Power Equipment**
I recently had a somewhat challenging experience with Plano Power Equipment regarding a part order, but the resolution ultimately showcased their commitment to customer service.
Initially, I faced several communication issues over the span of three months regarding the status of my order. It was frustrating to be left in the dark about parts I needed for my equipment. I reached out multiple times and felt that my concerns weren't being addressed as promptly as I had hoped.
However, I want to highlight the exceptional assistance I received from the parts team. They stepped up when it mattered, demonstrating a genuine commitment to resolving my issues. Winon, in particular, was incredibly helpful and proactive in assisting with my order. She took the time to provide updates, clarify any confusion, and ultimately ensured that I received the parts I needed.
While I wish the initial experience had been smoother, the way the team, especially Winon, wrapped everything up left a positive impression on me. It’s clear that Plano Power Equipment values their customers and is willing to go the extra mile to provide good service.
Overall, I appreciate their efforts to turn around a challenging situation. I will certainly consider returning in the future, confident that they care about their customers’ needs.”
“One of the best teams in the metroplex. Had a wonderful experience with John in the hardware section this morning I came in with a couple of drills and was looking for batteries and he looked at the tool combination and asked me a few questions and was able to find a deal going on that saved me over $100 and got me a better set than what I was trying to piece together on my own.
Karen customer service made the return process super simple she was very kind and respectful just a great team all the way around.”
“Caroline Concepcion took amazing care of us. She was very nice, extremely knowledgeable and helpful. Definitely recommend this Home Depot and definitely recommend her!!”
“I don’t normally write reviews but I had to give a shout out to Sean at Ace Hardware Plano. I came in needing bolts and screws to put a projector together and Sean immediately helped me, found exactly what was needed, after having to do a little search because it was a different size, and even took everything to the back to tighten it so I was ready to go!! What GREAT & HELPFUL customer service!! Thank you Ace Hardware and Sean!”
“I came there for one bag of soil and left with 3 plants and some soil. The customer service was phenomenal kind and professional. Because of Mr Anthony generosity and customer service , I can honestly say it was the best by far and because of him I’ll be shopping at Lowe’s again.”
“Great tech people. Best assortment of screws in town. If you need hardware. This is the place.
So i guess what i am saying is...
If you need a good screw, Ace is the place...”
“Going to take a moment to commend Lowe’s and particularly this store. I’ve been pleasantly surprised by the merchandise, staff, service and now I need to give a big kudos to the team for the Memorial Day presentation in the parking lot. So tastefully executed. If you have not seen it yet you should swing by. It does a great job of honoring those who paid the ultimate price….WELL DONE LOWES!!!!
Best I’ve seen in retail.”
“Marti Jo Stanley in Kitchen and Bath was FANTASTIC to work with! She assisted us with appliance purchases for my son's first home and took the BEST care. She was knowledgeable, friendly, attentive and didn't let us walk out without making sure we had everything we needed in order to avoid returning for missing parts, etc. HIGHLY recommend Marti Jo! :)”
“Just left Lowe’s where Jb helped my mother and I get some vanities and a ceiling fan! He was over the top helpful and attentive. Iv never been to Lowe’s and had an experience as pleasant as this one!”
“I purchased online and opted for store pickup. So glad I did! Ken dropped it off in my car and walked me through how to use it so I won’t have any trouble. Thanks again, Ken! I appreciate you going the extra mile.”
“Seems like I am in this store every week. Their garden center is extensive. Hardware selection is complete. Pricing is competitive. It is also only a few blocks from our home..”
“Last week James Marshall went above and beyond, and provided me service on top of service.I have shopped at lots of different Home Depot stores and never had someone make such an effort to help me with multiple needs. I will alway come back to this Home Depot from here on out. Thanks again James! Mark D.”
“Exceptional service, truly world-class! That’s the level of support I received from the team at the Allen Home Depot.
I don’t usually write customer service reviews, but my recent experience was so outstanding that I felt compelled to share. I faced a challenging order with a major issue from the vendor, but the staff at Allen Home Depot went above and beyond to help me. They provided 110% support and resolved all my issues, ensuring I received the product I needed. This was a top-notch experience, and I’m especially grateful to Brenda, Jessica, and Justin for their unwavering assistance throughout the process.
It’s clear that the entire team at Allen Home Depot shares the same positive, customer-first attitude, making it a place I’ll gladly return to.
A fantastic experience overall!”
“Shakeiya is very kind and funny, we came in to get a stud finder and screws and ended up at the self checkout laughing and exchanging stories with her. From our short interaction with her I just knew I had to leave her a good review and let everyone know she made our experience more comfortable and enjoyable all around.”
“Love this store spend a lot of money here every time I go in, this time needed some sockets to keep my job going and the assistant manager turned into a mask police officer.... when last week I came in and the Gm told me I was fine without a mask because no one can force it upon someone? All I can say is it cost you money hopefully it will be different soon.”
6:00 AM - 10:00 PM
5001 Central Expy, Plano
Hardware Stores
“I needed something from Lowe's and was in this area of town so we stopped in. The best time to shop at Lowe's (or HD) is Friday evening. Beat the Saturday morning rush when everyone and their brother comes in for their weekend project supplies. We were replacing our ceiling fan in our sunroom and found just what we were looking for. It was a fan with a remote control to turn on the fan blades and the light. I was also looking for some pull-out shelves for a built-in sideboard. I found the Rev-A-Shelf brand shelves that I know are excellent quality as I've bought some before. I couldn't find any shorter sized rollout shelves, only 22" deep and I needed 17" depth. Sadly, they aren't available in that depth so I had to change my plans and go with Container Store Elfa baskets. Saturday morning, hubby started to dismantle the old ceiling fan and then prepare to install the new fan. As he was starting to install, he realized that since there is only a beam it's getting attached to, we would need to return this model and buy the fan that has the pull chains. I'm fine with that. It's what I'm used to. The return/exchange was seamless. I really like the look of the new ceiling fan. I did have to buy chain extensions so that we could reach the pull chains to turn on/off the light or the fan blades.”
“(Translated by Google) They serve in English and Spanish, it is a large company that has several locations, I just went to pick up some valves that the boss had ordered(Original)Atienen en Inglés y español, es una compañía grande que tiene varias localidades, no más fui a recoger unas válvulas que había encargado el jefe”
“These guys here got me out of a bind!! Im from waco texas and had a job in little elm. We had to cut up a steel sign and when we got there we noticed our bottle was out!! Called these guys and ask if they could help me out. We drove 19miles that took us 45 minutes. They stayed a little past closing to get me taken care off!! Im very grateful that they did this. I was able to get my job done because of them. Very professional and friendly. Thank y'all again for helping me out!!”
6AM - 10PM
1515 N Central Expy, McKinney
Hardware Stores
“Koel was phenomenal!! The storms that hit Anna were destructive. I woke up to two areas of my fence completely blown apart. Koel was amazing and went above and beyond service. I walked into the store on the verge of tears, and walked out, completely satisfied, and laughing. They made a bad experience into an east fix. I also needed a drill, and Matthew came right over with a huge smile, offering his assistance. These two guys truly made a difference.”
“We left Lowes because of horrible service and came over to Home Depot and had better than excellent service! We needed wood cut and your employee was so helpful down to the measurements of what we needed! Thank you and we will definitely be back to this location ?”
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“We just went to Elliott’s for Christmas lights and JASON was absolutely awesome. He helped us find everything we need for lights and even more!! We will definitely be back!!”