Great customer service even when I ordered stuff online and had to return some items to the store.
November 2023
False advertisement. Had a sandblaster sign for 10.95. Took it to register and charged 33 dlrs. Brought it up that price was wrong, and they stated that it was overstock wrong. And they were not going to change price.
November 2023
MATT AS A MANAGER WENT FAR AND BEYOND FOR CUSTOMER SATISFACTION, I LIKE HARBOR FREIGHT A LOT! THE VIBE IN SOME LOCATIONS IS NOT VERY WELCOMING, THIS PLANO STORE IS DIFFERENT, PEOPLE HERE IS VERY HELPFUL, I LIVE NEAR THE MESQUITE STORE BUT I WOULD RATHER DRIVE ALL THE WAY TO THIS STORE TO DO ALL MY SHOPPING. THANKS... read full comment