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“Great company. Quick to let me know the model I ordered was out of stock and will not be back for another few months, they worked with me after I had already paid to find another inventory item that suits my needs, there was absolutely no hassle and they are quick to respond to any questions you may have. Fantastic experience”
“I continue to e a valued customer. The tools sold here are offered at different qualities. Some of thier tools have improved so much since they first opened thier stores in the metropolitan. Because of these stores lower prices, small businesses have flourished. Competition is good. Because some businesses take advantage of naive customers. When competition happens it creates lower prices for consumers.”
“I highly recommend taking their classes if you are wanting to get started on woodworking, but don't know where to start. I have taken their basic woodworking and hand tool classes with Howard and both were amazing! I went in not ever using a power tool or hand tool before. As you can imagine, I was nervous and ready to embarrass myself, but Howard never made me feel that way. He took the time to explain everything and guided us the entire time. Classes are small (4-6 people) so you get the individual attention you need. If you look at the cost of the classes and how many hours you spend with a professional woodworker and the supplies they provide, you'll realize what an incredible value it is. This place is a hidden gem!”
7:30AM - 5PM
2430 K AVENUE PLUMBING SUITE, Plano
Hardware Stores
“Austin was super helpful finding exactly the plumbing parts I needed PLUS teaching me how to put everything together. For a rookie like myself, I would highly recommend Locke. Thanks!”
“I enjoyed a great experience purchasing several STIHL gas-powered items from this location during their April 2026 STIHL Open House. Alan possesses a great wealth of knowledge regarding their STIHL products, and he provided very professional and courteous assistance from the moment I entered the store. I also received great service from Jim, their store manager. These two gentlemen helped equip me with the proper tools, and they saved me a great deal of money by notifying me about the Open House event during an earlier store visit. I highly recommend Alan, Jim and the East Plano Northern Tool location for your STIHL and other equipment needs.”
“I can believe it
I find drill bits to perforate stainless steel metal
I have hard time finding them and this ACE has what I was looking for
Awesome thanks”
“Had a good experience. The sales lady named Shanna was friendly and knowledgeable and helpful. It is rare to get genuine service these days. I will definitely be back.”
“Very reliable, these people know what they are selling, so they can translate that into identifying anything you might not be able to find yourself. Great service!!!!!!”
“Last week James Marshall went above and beyond, and provided me service on top of service.I have shopped at lots of different Home Depot stores and never had someone make such an effort to help me with multiple needs. I will alway come back to this Home Depot from here on out. Thanks again James! Mark D.”
“I have never had an exceptional experience at a Home Depot before but I did today! Nader in the garden center was incredible. As soon as I walked up to check out, he was so kind and friendly. He offered to carry out the bags of sand I had in my cart for me and I told him no worries, I can do it. He said just pull your car up and I’ll load them for you. Thank you Nader for your wonderful customer service!”
“Came in this evening needing to find parts for a bathroom remodel. I asked the first sales associate I saw and he helped me right away. When he was unsure of something he found Robin who was able to help us. We needed additional help (they didn’t want to tell me the wrong thing and I appreciated this sooo much) and a 3rd gentleman came to help. I was able to find everything I needed! At check out Tobin (Tolin? I’m so sorry if that’s wrong) helped me look up the part I had. Extremely helpful store!! I live the same distance to a Home Depot but this Lowe’s will be my new go to. Thank you!!”
6:00 AM - 10:00 PM
5001 North Central Expy, Plano
Hardware Stores
“I needed something from Lowe's and was in this area of town so we stopped in. The best time to shop at Lowe's (or HD) is Friday evening. Beat the Saturday morning rush when everyone and their brother comes in for their weekend project supplies. We were replacing our ceiling fan in our sunroom and found just what we were looking for. It was a fan with a remote control to turn on the fan blades and the light. I was also looking for some pull-out shelves for a built-in sideboard. I found the Rev-A-Shelf brand shelves that I know are excellent quality as I've bought some before. I couldn't find any shorter sized rollout shelves, only 22" deep and I needed 17" depth. Sadly, they aren't available in that depth so I had to change my plans and go with Container Store Elfa baskets. Saturday morning, hubby started to dismantle the old ceiling fan and then prepare to install the new fan. As he was starting to install, he realized that since there is only a beam it's getting attached to, we would need to return this model and buy the fan that has the pull chains. I'm fine with that. It's what I'm used to. The return/exchange was seamless. I really like the look of the new ceiling fan. I did have to buy chain extensions so that we could reach the pull chains to turn on/off the light or the fan blades.”
“Took my mower in for an oil change. The helpful guy said, is that all you need? Yes, and he took it back and changed the oil while I waited. 10 minutes at most. Great service!”
“Had a great experience with a very attentive and helpful staff member Eddie in the paint section. Took the time to answer all questions, introduce himself and made sure to check we had everything needed.”
“had a great time Val was able to help me with cutting my new window blinds I did not come with measurements but she was able to walk me through and get the perfect set for me”
“I’ll tell you what - Michael Crowder (I think is his last name) puts the PRO on Pro Desk. My team started a 5 day concrete job at an apartment complex nearby. Today is Thursday - I’ve been in this Home Depot multiple times a day every day this week. Michael has helped me most of the times I’ve been in. Let me tell you - above and beyond is an understatement. He has such great energy and a willingness to help. Funny fact is he is retired from medicine so he works here just for fun! That’s how you know he loves his job. He has been a bright spot in my work week and I can’t show enough appreciation. Anytime I’m doing projects within reasonable distance - I’m driving to this Home Depot even if there’s one closer to my job site! Haha thank you Michael!”
“Went in for one thing and walked out with way more lol. One of the employees actually helped me find the exact drill bit instead of just pointing at an aisle. Checkout moved pretty fast too. Saved me a second trip so I cant really complain. Definitely coming back.”
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“Fantastic, locally owned and operated hardware store chain here in DFW. There’s usually 1-2 older men and women working who can help answer any question you might have, or know someone who can.”