“Fantastic, locally owned and operated hardware store chain here in DFW. There’s usually 1-2 older men and women working who can help answer any question you might have, or know someone who can.”
“I want to say thank you for the store Managed from yesterday to help me to buy my Yukon white tool box. There was alittle mix up trying to apply the 20% discount sales and using my Credit card gift cards I had. Some reason my gift card money did not apply to my purchase yesterday. But it was redeemed. I asked help from the Supervised on shift Angie. I showed her my issues and she solved my issues. So thank you again and great customer service.”
“The genuine dedication to wood is apparent from the first interaction with the store, whether it is the sampling of student work from classes, jovial banter with staff members, or the selection of wood / equipment / supplies. Lots to explore each time we visit this location. And there is a Chick Fil A across the street to recharge and browse more in the store”
“Outstanding service by Plumbing department electrical department Hvac department very knowledgeable outstanding service couldn't ask for a more professional experience thank you very much for everything you all do”
“We have purchased over 10000 magnets across 3 years and 10 orders. Every order has been well packed and correct. The N42 and N40 magnets are super strong for their size! Bulk pricing is fair, especially in these troubled times... Shipping is quick and the selection online is expanse.”
“Had a good experience. The sales lady named Shanna was friendly and knowledgeable and helpful. It is rare to get genuine service these days. I will definitely be back.”
“I enjoyed a great experience purchasing several STIHL gas-powered items from this location during their April 2026 STIHL Open House. Alan possesses a great wealth of knowledge regarding their STIHL products, and he provided very professional and courteous assistance from the moment I entered the store. I also received great service from Jim, their store manager. These two gentlemen helped equip me with the proper tools, and they saved me a great deal of money by notifying me about the Open House event during an earlier store visit. I highly recommend Alan, Jim and the East Plano Northern Tool location for your STIHL and other equipment needs.”
“Very reliable, these people know what they are selling, so they can translate that into identifying anything you might not be able to find yourself. Great service!!!!!!”
“Really great folks. Had an issue with a propane tank (which I understand is filled by a third party) and they made it right. Will absolutely keep doing business here.”
“Dealers in Plano has great staff and great service. As a contractor, they are the best source for my electrical needs. Good supply of products and good prices. And also delivery right to where I need the materials. If I have any questions they are just a phone call away.”
“Went here to get some replacement parts for my AC. The team was awesome at answering some of my amateurish questions to the best of their ability. I got exactly what i needed and was able to repair my AC. Thank you Locke Supply.”
“Went here to get some replacement parts for my AC. The team was awesome at answering some of my amateurish questions to the best of their ability. I got exactly what i needed and was able to repair my AC. Thank you Locke Supply.”
“Though they were not able to help us, Boris was very customer service oriented. After explaining why they would not be able to help us, he gave us a local recommendation. Now that’s Client focused and Boris who treats his employment like it is his own company.”
“I needed something from Lowe's and was in this area of town so we stopped in. The best time to shop at Lowe's (or HD) is Friday evening. Beat the Saturday morning rush when everyone and their brother comes in for their weekend project supplies. We were replacing our ceiling fan in our sunroom and found just what we were looking for. It was a fan with a remote control to turn on the fan blades and the light. I was also looking for some pull-out shelves for a built-in sideboard. I found the Rev-A-Shelf brand shelves that I know are excellent quality as I've bought some before. I couldn't find any shorter sized rollout shelves, only 22" deep and I needed 17" depth. Sadly, they aren't available in that depth so I had to change my plans and go with Container Store Elfa baskets. Saturday morning, hubby started to dismantle the old ceiling fan and then prepare to install the new fan. As he was starting to install, he realized that since there is only a beam it's getting attached to, we would need to return this model and buy the fan that has the pull chains. I'm fine with that. It's what I'm used to. The return/exchange was seamless. I really like the look of the new ceiling fan. I did have to buy chain extensions so that we could reach the pull chains to turn on/off the light or the fan blades.”
“I have never had an exceptional experience at a Home Depot before but I did today! Nader in the garden center was incredible. As soon as I walked up to check out, he was so kind and friendly. He offered to carry out the bags of sand I had in my cart for me and I told him no worries, I can do it. He said just pull your car up and I’ll load them for you. Thank you Nader for your wonderful customer service!”
“Had a great experience with a very attentive and helpful staff member Eddie in the paint section. Took the time to answer all questions, introduce himself and made sure to check we had everything needed.”
“Last week James Marshall went above and beyond, and provided me service on top of service.I have shopped at lots of different Home Depot stores and never had someone make such an effort to help me with multiple needs. I will alway come back to this Home Depot from here on out. Thanks again James! Mark D.”
“had a great time Val was able to help me with cutting my new window blinds I did not come with measurements but she was able to walk me through and get the perfect set for me”
“Went in for one thing and walked out with way more lol. One of the employees actually helped me find the exact drill bit instead of just pointing at an aisle. Checkout moved pretty fast too. Saved me a second trip so I cant really complain. Definitely coming back.”
“Came in this evening needing to find parts for a bathroom remodel. I asked the first sales associate I saw and he helped me right away. When he was unsure of something he found Robin who was able to help us. We needed additional help (they didn’t want to tell me the wrong thing and I appreciated this sooo much) and a 3rd gentleman came to help. I was able to find everything I needed! At check out Tobin (Tolin? I’m so sorry if that’s wrong) helped me look up the part I had. Extremely helpful store!! I live the same distance to a Home Depot but this Lowe’s will be my new go to. Thank you!!”
“I’ll tell you what - Michael Crowder (I think is his last name) puts the PRO on Pro Desk. My team started a 5 day concrete job at an apartment complex nearby. Today is Thursday - I’ve been in this Home Depot multiple times a day every day this week. Michael has helped me most of the times I’ve been in. Let me tell you - above and beyond is an understatement. He has such great energy and a willingness to help. Funny fact is he is retired from medicine so he works here just for fun! That’s how you know he loves his job. He has been a bright spot in my work week and I can’t show enough appreciation. Anytime I’m doing projects within reasonable distance - I’m driving to this Home Depot even if there’s one closer to my job site! Haha thank you Michael!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.