“Had to post 5 star rated treatment I received from a gentleman named Larry at Lake Dallas Post Office, he found and re-routed my lost mail. Many thanks for your kindness, especially as I was calling from England.”
“I would like to show my gratitude to my letter carrier today. She went beyond the call of duty. My husband took a fall just outside our front door. She came to my rescue by helping me get him back on his feet. I don’t know what I would have done without her kindness and for this I am most appreciated. If only I would have gotten her name. All I can say she delivered mail to 615 Warrington Lane on June 18th. Many, many thanks to her.”
“The workers at this post office are outstanding so very, very nice and efficient. it is very refreshing to meet people who like their job. So unlike our other Lewisville post office. Some of those employees go out of their way to be rude...”
“Drop orders off from my small business here all the time. Always have pre-paid USPS labels so they make it very smooth also with the new Click-N-Ship service. I always simply walk in, skip the line, drop off my packaged, and boom they mark them as shipped and handle them from there. They're always very friendly and my orders get shipped out quickly!! Thank you Roanoke USPS for all of y'alls stellar service.”
“Just some amazing people working in here. My husband delivered a package with a different name and Pamela, Tyson and Rockhill ensured that I got the package right away instead of delivering back it my husband.
Amazing work ethic. And they are very respectful as well.
Now I understand why USPS is the best mailing service.
Thank you Pamela, Tyson and Rockhill. Appreciate your help a lot!”
10:30AM - 1:30PM
1251 William D Tate Ave, Grapevine
Post Offices
“I had one of the best experiences I've ever had at a post office here. The clerk taking my packages and kindly scanning them for me and giving me a receipt was courteous and informative. Well I've had a ton of good experiences with USPS clerks unfortunately not all of them are like this. It's very nice to see someone doing their job with excellent customer service skills.”
“Thank you to Frank the post master for tracking and problem solving on finding my Macy’s package! I called to describe my situation and he called me back with a solution!”
8:30AM - 12PM
1501 Hall - Johnson Rd, Colleyville
Post Offices
“I rarely make reviews. But this location needs a credit. First time I applied for my passport and it was a very smooth and fast process. The name of the one who assisted me was Michelle. It was in and out. Bonus: she was very friendly and always smiles. Other staffs were very welcoming and willing to help out right away as well and this location was super clean! Thank you for your prompt service!”
“I come from Carrollton where Josey USPS manager refused to assist with a forwarding problem so truly appreciate how the staff here is so attentive and keep the line moving. Doesn't deserve the rating it has based on mail service, not this location”
“We walked in to get three passport done after our appointments got cancelled the same day at another location and Alice Tran was very helpful and patient with us. We appreciate her work and willingness to help us.”
“This location is very easy to get to to drop off letters. I use it all the time as it seems to shave time off deliveries. The drop off boxes are just North of 635 on Royal Lane. My recent trip was right on the way with minimal disruption of my route. I didn't actually time myself, but pretty sure it took less than 20 seconds from time I pulled in, dropped in mail and was back on the street.”
“I will only speak from my personal experience. USPS Flower Mound has been very helpful with my packages being lost or delivered to another residence. They follow up promptly and I appreciate our delivery person. Our packages are delivered to our doorstep with proper care when the weather is horrible. When I visit the post office, lines can be long but the employees are pleasantly nice. I haven't had anyone rude to me or I haven't experienced it. (and I would send out a lot of packages). They work very hard with insufficient staff and just wanted to say we appreciate you.”