Dallas Running Company is a local running and walking shoe store in the North Dallas/Plano area providing premium knowledge, product, and service. Customers consistently highlight the excellent and incredible customer service, where staff are very thorough, patient, helpful, and knowledgeable. The personalized shoe fitting involves a scan and precise measuring process, with staff offering thorough explanations of the results and the differences between each shoe. They recommend several options and help find the perfect shoe, even assisting with identifying issues like knee pain.
Reviewers, some of whom made a special drive to visit, note that employees go above and beyond, often staying after closing to help. The attention to detail and commitment to ensuring the best experience is highly impressive, making customers feel incredibly well taken care of. Many report a night and day difference with their new shoes compared to previous pairs causing trouble. The store is highly recommended for anyone needing help with size and identifying the best shoes for their feet, offering a positive experience that surpasses other shoe places. The price is basically identical to big box retailers, leading customers to become lifetime customers who will definitely return.
I had a GREAT experience at Dallas Running Company! The hospitality is top notch, and they have all the tools to help you find your perfect fit. Also, with Frisco Running Company now closed, this should be your new favorite store!
August 2026
My experience was so great I wish I could give 10 stars instead of 5!! It’s always nice to have extra help finding the right shoes, especially as a new runner and Hector was so helpful with the whole process!!
June 2026
Overall, I had a great experience here. The staff was very helpful, knowledgeable, and took the time to teach me more about my feet and running mechanics. Their recommendations helped me better understand how to improve my running experience. I really appreciated their patience and expertise. Highly recommend!
