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“Customer Service Was Awesome By Mrs Sherry & Ms Tamera and the Boss Taryn .. Made me feel at home since I just move To Texas….. Great Job Ladies Keep up the Great Work !!”
“I rarely visit this particular location but Ms. Charlene has made this bank my number one. She was so patient, kind and very informative. Great experience and I will be back!”
“My Experience with Texas Trust has always been very Positive.
The ladies in the S Carrier branch are always Polite, Professional.
Keep up the good work, Thank You”
“This is my FAVORITE location not a big location but the whole team even with limited space always working together to make sure the members are serviced efficiently and don't get crowded into the space.”
“I've been with them for quite awhile and there's a few hiccups but over all they are a bank an from what I've seen they take care of u an help you the best way possible”
“All these stars go to Miss Michelle. She seen I was struggling in the little chair and she gave me her own chair to sit in. I’m a big man. Thank you Michelle V.”
“When you have a bank that actually cares about its customers like this it makes all the difference in the world. Erica was such a blessing. She called and helped me and my family with customer service care and support that I’ve never seen before from any bank I’ve had over the last 40 years. My most sincere thank you to Erica and First Convenience Bank.”
“Being fully customer-oriented and always willing to help, Jasmin and her team (Te'aire, Crystal and Valerie) added another page in their book of excellence and courtesy; gratefully, wishing you All a prosperous 2025 ?”
“Bryan,Alexis,and Tammy have the best customer service and is always willing to help me with not only with my banking information but personal information as well. I absolutely love Alexis she is the best. please dont change branch manager Bryan is the best”
“I absolutely love these bank. Everyone is so happy and friendly. I have two non profit accounts and duane jones was super helpful. He worked with my schedule and respected my time. Also Duane and Ariel are friendly. I am so grateful.”
9AM - 5PM
801 State Hwy 161 #100, Grand Prairie
Banks
“Nelly I believe that was her name and the receptionist was very nice And attentive.
Helped me open a checking account very fast and efficient. I was undecided for months about where to bank but I’m Glad that I chose them.”
“This branch was very welcoming. Diana was the banker that assisted me in opening my business account. Was very knowledgeable and answered all my questions. I had an appointment and she was on time. Shannon is the branch manager and was able to communicate with me via email in reference to the business account I was looking to open prior to my appointment. Which was very helpful that way there was no confusion on what was needed at appointment time.”
“The experience with the bank teller this morning was very pleasant, she was very easy to talk with and had a short conversation with me as she was working on my transaction.”
“I have had nothing but good luck with this branch, I had some family issues that required some specialized banking needs and Marvin Gomez helped me every step of the way, called me, kept me updated and always kept in touch. We were new to the area and I didn't know anyone here and he helped out on an important matter, when I go in the tellers are nice and helpful as well. I've always had a good experience here. How he remembers me from time to time, I'll never know but it's nice to feel like they care a little more than just the numbers.”
“Kerry gave me exceptional customer service! He answered all of my questions and gave me insight on other information that helped me get better understanding. Thanks again Kerry!”
“Wife and I have 2 business accounts with this bank, both are over 10 years old and we wouldn't dream of taking our business anywhere else. They service our business mortgage as well and have always been very supportive and helpful.”
“I want to give a big thank you to Isela at Wells Fargo. She was extremely helpful and patient throughout the entire process. People like her are the reason I still believe in great customer service. Truly appreciate her professionalism and kindness!”
“I appreciate this CU. They greet me, it’s fairly quiet at this location. Respectful and communicative. I applied for a loan with ease without having to be at the CU which is convienen. No issues with my auto loan through them either.”
“Lissette Perez assisted me and kindly and patiently made sure she I understood everything and due to my hearing she was didn't get frustrated having to repeat herself I got everything I needed and help me with my app Walk me through everything I walked out the door satisfied Thank you ‼️”
10AM - 4PM
3020 W Camp Wisdom Rd, Grand Prairie
Banks
“Had an appointment with Melissa B for account modifications. We were greeted immediately and checked in for my appointment. We only waited about 5 minutes for Melissa and were out within 30 minutes. Great experience, was worried because of previous review..”
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“I bank with two credit unions and I am closing my other account and banking with only NCU! Not only is their customer service amazing, their products and rates are overwhelmingly better! I’ve never had a bad experience with Neighborhood Credit Union and employees go above and beyond to assist you. Noemi, branch manager, has been amazing in helping me decide what accounts I want to open.”