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“Miss. Marberlin Ramirez: What a wonderful experience I received by Marberlin Ramirez. Very courteous, very understandable, easy to understand. Marberlin is a Wonderful Human Being. Job well Done?”
“Fantastic bank!!! The employees treat u with the utmost respect and after being stationed in Japan for several years I'm actually able to converse with the manager who is Japanese!!! Love this bank.”
“The staff at Woodforest are incredibly helpful and always go the extra mile to assist me with my banking needs. Always friendly with me and all my family members. I love they know who I am, they always welcome me when I walk in with a smile & personalized by saying Hi Miss Alonzo followed by other nice things. In and out too! Love this particular location.”
“I've been with Advancial since 2015, they have been nothing but excellent. We are very pleased with them and especially the great customer service. They have been our first choice for financing and we now have 3 loans with them. I highly recommend Advancial Federal Credit Union. ”
“I have used Guaranty Bank and Trust since 2000. They have always given me great service. I have never had fraudulent charges on an account due to their strict rules and contingencies that are in place. I do have three other banks I do business with but I have always kept my accounts with this bank due to the fact I feel my money is safe and protected with them.”
“Awesome place… very good staff, kelly is great!!! Ive never had an issue here, and everyone knew my name after just a few visits!!! I would have to say best choice of a bank i could have made thanks guys!!”
“After moving to Denison, we realized our old credit unions were no longer local, so I started researching options in the area. After reading countless positive reviews, I chose Neighborhood Credit Union — and walking into the branch confirmed I made the right choice. Everyone was genuinely welcoming, patient, and ready to help with anything I needed.
When it came time to refinance my car and camper, I had the pleasure of working with Angela Rodriguez, and I can’t say enough good things about her. Angela’s professionalism, knowledge, and attention to detail are truly outstanding. She didn’t just get the job done — she took the time to explain everything clearly, made sure I understood all my options, and worked incredibly hard to secure the best outcome for me.
Her communication was excellent, her attitude was positive and reassuring, and she made the entire process feel easy and stress-free. Angela went above and beyond in every way, and her dedication honestly makes me wish I had switched to Neighborhood Credit Union years ago.
If you’re looking for exceptional service and someone who truly cares about helping you, ask for Angela. She’s the best!”
“I bank at the Mesquite location which is super convenient to my home. I cannot say enough at myncu! They have treated me extremely well, super friendly and always willing to help. All of the products I have, as they assure me, is what's best for me. This will always be my bank, thank you so much to the entire ncu family!!!”
“I’d like to give a warm and heartfelt THANK YOU to Tracey, who works at this branch. I traveled in from out of state to take care of my dad’s affairs after his passing, and Tracey made the process so seamless and smooth. Her level of customer service and even empathy was more than enough for me to personally make the decision to continue doing business with the bank, in which I opened an account there. This is one thing that I value about credit unions over larger institutions...their ability to treat you like an individual, and not just another number. Again, to Tracey, I can’t thank you enough. Just know that your kindness meant the world to me during a very rough patch in my life.”
“Could not get my app to work to Zelle my daughter. Quickly was able to get help at the Mesquite branch. Professional, courteous and customer service skills keep me coming back for all my banking needs!”
“These workers are amazing at their job! Raiza was nice to take her time to help guide through the process while being quick and efficient. Along with everyone creating such a nice environment”
“Great customer service, friendly employees, high attention to detail, and professional atmosphere. Fast, courteous service every time. Michelle K. exceeds expectations and overdelivers.”
“Incredible team. From the tellers to the bankers to the branch manager. They treat you with real customer service and respect. I've never experienced anyone being unpleasant. And as a business owner, they have worked very hard to meet our needs and assist us through the financial landscapes. I would recommend Independent Financial for anyone looking for a bank for business or personal.”
“Shalom is & was the greatest banker to sit down with. His Patience & Clarity makes it easy for the Client & his professionalism stands victorious in all aspects of this Job. Thank You!”
“Came in on Saturday morning to unlock my debit card. 800 number does not answer over the weekend, but the teller was quite helpful and I am very thankful she was able to help before I left town on a business trip on Sunday.”
“I went to branch and was told the manager is moving to Arkansas.
I’m sad because she is a great leader and has a great team. We are in GREAT HANDS both when she is here and not.
Arkansas treat our Erika like family. She pours her heart into her client needs and always finds a solution for ALL our financial problems. I’ve been a student at her financial literacy classes. I graduated and didn’t quit. I went from pay check to paycheck to being able to have multiple CDs. She opened my kid’s accounts. And helped my oldest get his first dream car. She made an impact and will be missed.”
“I was with one of the bigger banks for years and not happy then talked to Preston and he help me set up my business and personal accounts, he has helped me every step of the way. Tina also started and helped. I appreciate how I have been treated. i highly recommend this bank. dg”
“Mrs. Eno was so helpful in setting up my bank account and even gave great advice for me as a new account owner! Kind, professional, and very efficient! The tellers were also very kind, and I noticed everyone there has a cheerful demeanor.”
“My husband & I have been members for some years now. We have always felt like we were the only customer in the room. We have saved quite a bit of money with this credit union when it comes to our car loans !! They are polite, precise and no hidden agenda comes with working with them. We know they have OUR best interest at heart ! I want to say a Great Big Thank You to teach of them for their integrity and the security we have had from choosing them!!!”
“As a multi small business entrepreneur, I’ve witnessed subpar banking on many levels of personal and investment levels. Inwood is by far the best banking resource I’ve had the privilege to work with. The service is actively personable throughout. It’s a pleasure to work with Inwood Bank Rockwall.”
“I absolutely love working with this bank. The staff is so helpful and friendly. Communication is outstanding. This is like banking used to be - small group of employees with lots of personal service. Tish Sims is the standard that all banking personnel should aspire to. This is honestly the best part of being in Forney!”
“This bank provides full services of banking and financing. Each staff will know you by names and treats with the utmost respect. They are great! I'll recommend them to anyone. Lyndie is the best!”
“I have always loved banking at Regions. I especially like the Regions bank in Rockwall because Erica, Angie & Jenny always make my banking experience a good one! They always get me in & out fairly quickly but always take time to help w any questions or concerns i have & they are friendly but professional. Ive been w Regions for 20 plus years & would recommend this bank to all my friends & family.”
“I've been banking with them for a little over 2 years and I must say it has been a great experience. All the employees go out of their way to help you, so glad I made the switch ; )”
“New bank but I learnt it was two previous banks BB&T and Suntrust merged together to become this bank. Had an Amazing experience with the Awesome Banker Sonia and also Belem Soto The exemplified the Highest Customer and answered all my questions, plus took care of what I needed. The branch is very clean , the tellers greet you when you come in. It's just a good place to come. I will be back !”
“The lady only has seen me twice and remembered me. Once when I worked at chicken Express and the other day. I just hope nothing happens since I had to email my direct deposit to my employer. I work for my money. Weird I took two photos there. One walking in the other in the bank line.”
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“In the years we have banked at the Heath location, the staff has ALWAYS been helpful and friendly no matter what services we needed. If some one has an issue, they ought to look in the mirror first.”