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“Nelson was very helpful and was willing to take my call even when the business was about to close.
My favorite part of his service was that he always said “Yes, we provide these services.” And there was no hesitation on his part to help me in replacing my tempered glass on my iPhone 13 Pro Max.”
“Alejandra was amazing!!!! ?
Our first time transferring to att and it was such a breeze. She was very friendly, helpful and very knowledgeable with everything!!!
If you ever need any help or need to visit this location, definitely ask for her!”
“Went in last minute on Christmas Eve to get my daughter’s iPhone fixed for Christmas. He went over and beyond fixing , replacing and repairing what previously was broken on top of replacing the screen. Went in into perfect detail with what was done and what was going to be needed done. Excellent diagnosis. Will definitely keep going for other fixes and repairs. I recommend 100% to other people.”
9AM - 8PM
12822 I-10, San Antonio
Mobile Phones
“Stephen at the dezavala store helped our family out with new phones. I have had issues viewing our bill and needed help with clarification. I reached out back to Stephen at the store and he was do patient with me and helped me out tremendously. I know any future issues I have or purchased I need to make Stephen will be the person we go to for help. I first met Stephen in Nov. and he helped me get my bill paid. He kept in touch to see if he could help us and we finally were able to come into the store in April. I am so grateful to now have a person I can go to for our Verizon purchases and issues.”
“Isaac was great! He was friendly, easy to work with and gave a fair selling price for the iPhone I was selling. I would definitely return if I have electronics I need to sale and I would recommend his business to anyone. If you’re looking to sale an electronic this is the place to go!”
“Amanda is an outstanding customer service representative, she's very knowledgeable about the products sold. It's not everywhere you go and get the courtesy you deserve
Thank you
Amanda!!!”
“Shoutout to Isidro he did a phenomenal job helping me switch over from cricket to Metro Pcs. Helped me get everything activated and set up with no problems .! He has incredible customer service.!!!! Definitely got me taken care of with no problems.! Top tier service and wonderful attitude.!!! If you ever want to switch over or are looking for an excellent Metro store this is the right place to come too.! I Promise you won’t be disappointed.! Thank you Isidro such an incredible person .!!!! I’m beyond excited and grateful to have came to your store .!!!!! Thank you again.!! Y’all make sure to go check out his store .!!! ?????????????????”
“I was trying to visit my aunt in the hospital …on Father’s Day Sunday… my phone wasn’t working …it only showed SOS.
Without a map for guidance I was lost in San Antonio … for a while looking for an ATT sign so I could get help…. I walked in and Kimberly helped me right away … I gave her my phone and told her I didn’t know anything about technology. I shied her my drivers license and immediately started to correct the problem…with a smile ..and very friendly . She even pulled up directions to the hospital and helped me connect the phone to my truck for directions…,
Kimberly is dream customer service representative… keep and promote her. …this was the ATT store @.6045 NW LOOP 410 San Antonio”
“I've been with AT&T for many years now. I've been having issues with my cell phone and billing and I'm looking for a better deal to safe money where I can. I went to the AT7T store in 488 Fredericksburg San Antonio, TX and was greeted by Joe L. He was very friendly and professional from the start. This was a very refreshing experience from a very bad day and made it all better. I will come back and see him for a better deal so I can stay with AT&T.”
“I ordered total of 4 iPhones but decided to go with just tow of those. The process of canceling the order and processing the new order is very time consuming. Me and my wife went to many Verizon stores and felt that the rep's just don't have interest selling us the phones because of the hectic process. We came to this store and trust me the store manager was so professional and went above and beyond for us to get the new iPhones. The manager has very great ethics and always kept smile on his face though out the lengthy process . We sincerely appreciate him to help us out by being very patient and with a great attitude. Trust me, not all managers or employees in sales has that attitude of helping the customer who is need.”
“Great deal! I looked for the iPhone 14 every other store in this area. No one had in stock. This store is amazing as it’s in H-E-B. Easy access and convenient. The store manager is very nice and help me arrange the phone. My family and friends goes here and always satisfied by their customer service. Reasonable Price and more options to choose from for accessories.”
“Austin was AMAZING! Straight forward and honest with me on what needed to happen for me to get what I wanted. He worked diligently on looking for the best deals and saved me a lot of money considering all the things I wanted to do. Come here for good quality service!”
“Josie is la jefa! She has AMAZING customer service skills and she understands her customers needs. She gave me an outstanding deal, the service was SUPER SPEEDY and convenient. If anyone needs a new phone or wants to replace there old on please please please go see Ms. Josie. She is very good at what she does, no doubt that's why she is the manager. Thank you again Josie for the best experience I have had getting a new phone. You rock!!!!!!!”
“Went into the store yesterday to initially get an upgrade. However according to Customer Service I was unable too due to whatever was going on, (possibly due to me downsizing to cheaper plan) Anyhoo,,Loki(please forgive me if I didn't get the name correct) was Excellent in his patience with me, Excellent in his educating me (I wound up doing a Sim Swap to an older phone) about phones, upgrades, etc. He was Excellent in his professionalism and genuine friendliness. If I need to go back to a Boost Mobile store again, he best be running that store no matter where it is. I'll definitely do business with him again if need be.”
“I got a good deal with Verizon, the staff treated me with respect, they are very professional, polite, smart.the store is very very clean. Thank you Verizon Team”
“To Randy and Juan G,
I just wanted to take a moment to sincerely thank you both for the incredible service and support you provided. Your professionalism, patience, and willingness to go above and beyond truly made a difference. It’s not every day that you come across people who care so genuinely about helping others.
Randy, your leadership shows in how smoothly everything was handled, and Juan G, your kindness and knowledge were such a blessing. I truly appreciate the time and effort you both took to make sure everything was taken care of the right way.
Thank you again—you made a lasting impression, and I’m very grateful!”
“Kurt at the San Antonio DeZavala AT&T store is exceptionally knowledgeable about the services and special programs available to his clients. I highly recommend him for your next visit to AT&T.”
“got helped by sunny! She was very polite and friendly walked us through everything and explained everything very good I most definitely recommend coming to this store will be coming again!!!”
“Happy New Year to those who are reading this. In August of last year I had my hearing exam done like I normally do. And at that time I asked for applying for the new devices that you offer Texans I received my voucher and it took a while to understand why I couldn't get an iPad at the local hearing aid office. I was told they could not get them. However doing my research I found out that wireless gadget are the ones who supply the devices. After getting in touch with the company wireless gadgets I spoke with Bianca. And Bianca help me out understanding what I was allowed to get. Bianca assisted me in receiving the item in which I accepted in the mail. Unfortunately it took some time to respond to her about the voucher. Because I had to relocate my life and the voucher was placed in a box and forgotten about until I was able to locate it after moving. Today is January 21st 2025 and I located the voucher and wanted to get the paperwork sent in to her. I want to say thank you for having such a understanding and very patient representative with your company. I look forward to doing business with your company and with Bianca in the future. Thank you very much and have a pleasant day happy New Year to you your family and your whole company. Sincerely a very happy customer. Glenn Dillon”
“Matthew Zamago Did a fantastic job replacing one of my phones my service plan and selling me an Apple Watch. His diligence and patience were incredible. His professionalism was unmatched. I’ve been coming to this store for four or five years and I’ve never ever experienced this quality service. Thank you, Matthew.”
“Adamary, the store manager was a pleasure to work with!! She provides excellent customer service, and I stopped in to get these T Life rewards, get in here and get yours!”
“Selena helped me switch from Cricket to Metro, she set up everything for me and discussed different plans as well features.
She also Suggested auto pay to save $5 off my monthly bill.
It was a great experience!!
Thanks for awesome customer service ?”
“I have always had excellent customer service at this store. Joe was very professional and walked my mom through the process of buying and activating her new iPhone. We were also able to turn the iPhone into a simple phone with only a few apps for better use for my mom. Edgar was also very helpful. I highly recommend this store!”
“Ashley is your go to! She was so friendly & helpful! She even tries to help you save as much as you can with different offers they provide. Got to leave with 2 new phones & a tablet for a great and reasonable price. Thank you Ashley!”
10AM - 5PM
4436 Culebra Rd Ste 2, San Antonio
Mobile Phones
“Thank you to Joe for helping me with everything that I needed. My experience at cricket and with Joe were amazing. Informative and kind is how I would describe Joe. He went the extra mile to make sure that I got everything I needed. I walked out a happy customer for sure. Thank you so much Joe. ⭐️⭐️⭐️⭐️⭐️”
“We went to the store METRO and thw gentleman ADAM a very good person giveme a very good deal on a new phone and a tablet. I am very happy that I stopped at this store.”
“They fixed my phone. Google paid. And All laughed. Except for the person who was waiting to get their phone repaired and was super conscious about not getting their tail stuck in the door as they were testing out what it would be like to be another species. But even that was interesting.”
“Best ever deal
Reps are super friendly and really helpful. They have all the solutions according to different situations: I bring my family and friends every one 100% satisfied”
“Excellent service from Isabel, I called her earlier while I was at work and asked about internet and she sold me I came in not only got internet but two tablets as well, excellent customer service and very very helpful highly recommended store”
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“My daughter and I worked with Cassie on a phone issue recently. She was fantastic! Cassie was patient with all our questions and quick to respond to my text concerning our phone details. I have always had a good experience with the staff at this store!”