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“Dustin is the Branch Manager at Hickory Creek Chase Branch. I just want to say that he is simply the most helpful, knowledgeable and professional person I have ever met.”
“There are these 2 young women up there named “Shnya” and “Deya” one of the best people ever, so kind, generous, smart, educated, and has a lot of hospitality. They are really warm hearted and super nice. They are one of the reasons I signed up for a woodforest account. There’s this other girl named “Elena” super super nice. Kind, generous, and all of the positive things above. All three of them are one of a kind.”
“I have banked at Pointbank for over 20 years! Cody T. even recognized and greeted me by name when I was in the drive through the other day! Definitely makes you feel important & valued!Thank you Pointbank for taking such good care of my banking needs!”
“Commercial Bank of Texas has been paramount in the success of my business and they have assisted me with my real estate projects and daily activities. I have always been met with kindness and warmth in daily transactions. I highly recommend them for any real estate transactions and business banking activity.”
“My parents have been banking with this institution for many years now. Over 40+ I believe although at various locations. Due to my father's age and medical condition, I am now helping him out with his finances. Ms. Hillebrand has been quite helpful in making the process a smooth transition. Many kudos to her for the advice and prompt service to make this happen. Thank you.”
“The customer service was top notch!! Ana Avila & Sam Menard helped me open up a non-interest business checking out. They were both thorough and went out of their way to make sure I got what I needed.”
“Guaranty Bank & Trust - Big thanks to Brayden & Malia!These guys are rockstars! Being a small business can be a rollercoaster, but Guaranty Bank & Trust, especially Braden and Malia, have been there for us the whole way. They get small businesses and don't just see us as a number. Their help has been a game-changer in our growth. Wouldn't be here without them!”
“I had the pleasure of meeting with Celeste today and let me sey, her customer service is A+. Helps me right away and got my account on track for what I needed. Couldn’t be happier, and I’m glad I still bank with them.”
“Friendly efficient staff that communicated often and helped us make informed choices. Easiest process from start to finish we've ever experienced!! Highly recommend.”
“I have banked here for nearly 10 years, and Justin, the manager, always goes above and beyond. I don't live in the area anymore, but have been reluctant to change due to the level of service.Great place with great people.”
“I have used Point Bank of Little Elm for seven years, however used Point Bank of Lewisville for about eight years while employed at Lewisville Family Medical Associates. I have always been treated with great respect as a banking customer. I honestly have never had a single problem with this bank. Experience with all sorts of notary from real estate to very important medical documents. You could never ask for a more compassionate branch manager. Everything that I took to her to be completed was done with with joy. Our business relationship is built upon loyalty and respect. The entire banking staff is wonderful. I look forward to maintaining a banking relationship for years come, Douglas, T (7/23)”
“I tell people all the time about the time someone from UMB called me during the COVID lockdown to check in and see how I was doing and if there was any way they could better support me as a customer during that time. I've never had that kind of care and attention paid to me by a bank before.”
9AM - 12PM
525 S Interstate 35, Denton
Banks
“I had the privilege of interacting with Daniel Boles, the Assistant Branch Manager at Point Bank, during a challenging time when my elderly aunt’s account was compromised. Daniel exhibited remarkable patience and empathy. He listened attentively to our concerns, understanding the gravity of the situation. His calm demeanor reassured us during a stressful time. His actions demonstrated that he wasn’t just doing his job; he was looking out for us. Daniel embodies the essence of exceptional customer service. Point Bank is fortunate to have such a dedicated professional leading their team. Thank you, Daniel, for your outstanding care and commitment!”
9AM - 12PM
3548 Long Prairie Rd, Flower Mound
Banks
“I came by this location to get information on an account for my wife who was leaving another local bank. The parking lot was easy to access with plenty of parking up front as well as handicap parking spots. The drive thru was large enough for my truck to pass as well. When I walked into the building, it had the new building smell...LOL. The interior was new and clean in appearance. The structure had a clean flow to it's organization. I was immediately greeted by a teller who promptly took my name for a meeting with Jacklyn in the back office. She was very informative and I received a pamphlet for my wife. I would recommend a visit to the location to see for yourself.”
“Veronica extended her assistance and professionalism with me during one of my most difficult times. Her support and communication is beyond excellent. Thank you Veronica for going out your way to further assist me.”
“All team members here are friendly, fast and most importantly reliably good at their jobs. I come here
every day to do my deposits for the store I manage. Not once have I had an issue with them. Hope you take my honest review more seriously than the ones from angry customers that take their personal problems on the hard working crew.”
10AM - 3PM
1035 Hickory Creek Blvd, Lake Dallas
Banks
“Great bank helped us out of a jam, good customer service!
Tee was very professional and efficient on the set up knowing we was in a rush! 10 stars for this company!”
“We moved here from Tennessee a couple of years ago looking for a bank with good service. I researched it and tried Wells, then Chase, then a Credit Union, it was a nightmare, and then I found PointBank in Flower Mound where we live. Why would anyone bank elsewhere?It's like going back to the 60's when there was such a thing as a personal bank. The atmosphere, people, products, attention - it's all wonderful. And Chantel at the Flower Mound branch has just been the best. Wish I could give you ten stars!!”
“I needed help with my savings account. The lady helped me set uo my online account info. She helped me install the app. So very helpfull. I couldnt do it. But she did it all for me. What a great lady. Yemi &glenda are awsome.”
“I am very pleased with DATCU. The staff is very professional with a smile always. They will help you with anything within their policies. They are always very understanding, patience, and observing and provide all the information you need.”
“Brandt made our day today!! We were struggling with a security deposit check from our leasing office. We were very stressed but everyone at this branch reassured us and helped us out as much as they could. Wonderful customer service here!! Thank you Brandt!”
“Have had an absolutely positive experience opening up a few business accounts at this location with the help of Bj Duehr. He knows his stuff! Chase is obviously a big bank, but it’s nice to have the personal attention he offered.”
9AM - 1PM
2730 W University Dr, Denton
Banks
“Bobby is so awesome to work with, we met Bobby when we were refinancing our first home. We have since financed four homes with him and will not use another mortgage company as long as he is with First United.”
“Customer Service was very helpful when my debit card was denied due to the amount - I was not aware of a pre-determined set limit for debit card transactions. She was very nice, professional and took the necessary action to assist me so the transaction could be completed.”
“Briel! Briel is the best! She helped me start my very first business account, and I didn't know anything! She educated me and helped guide me to the right decision. She is also the BEST at responding, you won't be left in the dark when you're with her!”
“I have spent a lot more time than I'd have liked to spend at this WF brand after losing my wallet, but the staff here have made the experience as painless as possible. Dylan is so kind and helpful. Great branch.”
“Zach Hernandez is the by far best client manager you’ll find, he knows his stuff and wants to help you. He’s also just a pure, nice guy. That’s how this entire branch is: extremely helpful, nice, and will find the best options Chase has that you probably don’t know about.”
“On my visits, I have been with Roberta, Kendall, Rossana, Indira and Moneisha (lady in front desk) and I can’t choose who was more kind… super helpful and grateful with the amazing customer service I have received in this location close to home. Thank you all!!!”
“Woe is me! I embarrassed myself yesterday at DATCU. Needed change for $100 bill to pay yard man who had followed me for pay. Was told I had an outstanding $20 charge on money market account I had emptied two months prior to pay for hearing aids. Would not give me change until $20 was paid. I was flabbergasted that an empty account was considered an open account. Paid $20, finally got change. Went i. Today and sweet marvelous, classy Francis had already credited my account. At 80 my mind finds it illogical to consider an empty account open. In future if a mo ey market account is emptied please notify customer to “close” account so they won’t be charged. Many years ago delivered mail to DATCU on Edmonds Rd. and asked if you could accept letter carriers as members. You did and gave me a mug. Thanks DATCU for making an old lady happy again!”
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“It is my first time opening a bank account with PNC and I had a very pleasant experience here. The whole process was efficient and fluent; everything was clearly explained and set ready for me. I especially want to thank Elsie and Granham for their help throughout the entire time, and how they patienly answered every single question of mine. I would strongly recommend this location for their outstanding services.”