Baker Nissan has been a premier Nissan dealership in Houston since 1990, renowned for its exceptional customer service and wide selection of new and pre-owned vehicles. The dealership is a nine-time recipient of the Owners First Award of Excellence, dedicated to providing an unparalleled car-buying experience. Customers praise the excellent service provided by the dealership's staff, including Rolando Murillo, a service technician who is described as very helpful and attentive, keeping customers informed about the status of their vehicles. The parts department, represented by Damon, is also commended for their efficiency in ordering and providing needed tires. Additionally, customers highlight the seamless payment process and timely completion of services by employees such as Emmanuel and Paula. The collision department, with Chris S. as the point of contact, is praised for keeping customers well-informed about the progress of repairs and patiently addressing their questions and concerns. Overall, Baker Nissan is recognized for its fast, efficient, and thorough service, as well as its commitment to customer satisfaction.