Best Auto Storage is highly regarded for its friendly and professional service. Customers appreciate the staff, who are described as awesome and always willing to help. The facility is noted for its excellent security, with cameras installed throughout, ensuring vehicle safety. Reviews highlight a smooth and painless towing process, particularly praising the professionalism of the tow drivers. One reviewer specifically mentioned their gratitude for the staff's assistance with vehicle retrieval, emphasizing the importance of having the correct paperwork ready for a simple experience.
While some reviews remind customers that the facility must follow state guidelines and regulations regarding impounded vehicles, they also commend Best Auto Storage for its efficient handling of paperwork and communication. Overall, Best Auto Storage is recognized as a reliable and secure option for vehicle storage and towing needs, making it a top choice for clients.
Staff was unprofessional. Hung up the phone on me multiple times & the eye rolling in person was appreciated. If you don’t like your job please quit. Just rude for no reason. Over asking simple questions. Cheetah crocs w no socks 👎
August 2026
The lady who works there must get off on being cold. Super disrespectful, didn’t even know where the car was, was almost barking at us as if we’d personally wronged her. Needs a therapist and not a people facing job.
August 2026
Place is horrible, I parked in a parking lot I’ve been using for months no issue. Parked for 20 mins was towed and when I pulled up to the property a car exploded and was on fire. They upcharge like crazy. They will screw you over.
