Best Buy, a popular electronics retailer, has received mixed reviews from customers. While some customers found the staff to be attentive and helpful, others experienced difficulties in finding assistance. One customer had a "fantastic" experience, with a staff member named Antony providing excellent service and explanations. The Geek Squad, Best Buy's tech support service, also received praise for its friendly and efficient staff, who were able to resolve issues with products. However, another customer expressed disappointment with the lack of available staff and the store's inability to provide a requested product. Overall, the reviews suggest that Best Buy's customer service can be hit or miss, with some customers leaving satisfied and others feeling neglected.
The staff weren’t really attentive, but once I was able to get someone’s attention, they were able to help me find what I needed very quickly and I was able to check out with no issues.
March 2025
Good selection of products, but checkout is always way understaffed causing long checkout times.
March 2025
Wouldn't take back my TV that got a short in it 3 weeks after me buying it. They need a better return policy
