Clear Lake INFINITI, located in Houston, offers a wide selection of INFINITI luxury cars, crossovers, and SUVs, along with certified pre-owned vehicles, service, parts, and financing. Customers consistently praise the dealership for its exceptional customer service. Alejandro and his team are highlighted for their superb support, quick communication, and professionalism, making the car service experience smooth and efficient. Karena, a customer service representative, is noted for her ability to resolve issues swiftly and for her genuine care and attentiveness towards customers, making them feel valued and understood. Felipe is recognized for his informative and courteous approach, further enhancing the service experience. The leadership in the service department, now under Alejandro Montalvo, continues a legacy of outstanding service established by former manager Shawn Lowrey. Many loyal customers appreciate the dedication, competence, and courteous service they receive, which keeps them coming back to Clear Lake INFINITI for over 25 years. The dealership is regarded not only for its high-quality vehicles but also for creating a welcoming environment backed by a professional and caring team.
They did a great job replacing my front bumper, fit and finish was perfect. They used V&V paint shop to get the new bumper color match, it came great. Best place for an oil change, they wash my car inside and out, and, the lounge has comfy chairs.
November 2025
This review is for Karena, the customer service rep at the front counter. She was able to accomplish in one hour what I hadn’t been able to get done at Clear Lake Infiniti in 10 months.
November 2025
I came back again . Nicole Thank you so much !!! You’re the best !!!!
