Clear Lake INFINITI in Houston offers a wide selection of luxury cars, including new vehicles, certified pre-owned options, and SUVs. Located at 14705 Gulf Freeway, the dealership also provides comprehensive services such as maintenance, parts, and financing. Customers consistently praise the dealership’s exceptional customer service, especially in the service department. The staff is described as professional, pleasant, and helpful, making every visit headache-free. Notable team members include Alejandro Montalvo, who exemplifies professionalism and courtesy, and Karena, Gloria, and Marcelle, who provide outstanding support. The service department is led by experienced managers who prioritize customer satisfaction and effective communication. Customers highlight staff like Nicole Hernandez, who goes above and beyond by arranging loaners, explaining estimates clearly, and coordinating with warranty companies to ease stress. The team’s attentiveness is evident in their willingness to walk customers through necessary repairs and keep them updated on progress. Many loyal customers appreciate the clean environment and the helpfulness of staff, which has kept them returning for over 25 years. Overall, Clear Lake INFINITI is renowned for its high-quality vehicles and dedicated, courteous service, making it a trusted choice for luxury car buyers and service needs alike.
Alejandro is great!! He is attentive and communicates well. I always knew the status of my car.
September 2024
My experience getting my car serviced was great service. I want to say that Felipe was very informative, courteous, polite. Good employees make good companies. Very nice experience! Thank you, joe p
September 2024
Had nothing but positive experiences with Infiniti of Clear Lake. Karena is a fabulous advocate and service advisor. All personnel are very pleasant and professional. Communication is superb about costs, time to complete work and updated daily.
