Credit Human is a financial institution dedicated to improving the lives of its members through simple tools and sensible conversations about financial health. Since 2003, members have appreciated the bank’s ability to offer credit when other banks would not, including for first-time car buyers with no credit history. The bank is known for providing loans and credit cards with competitive interest rates, such as 8% on credit cards and minimal foreign transaction fees, making it convenient for international use. Members generally prefer handling their accounts online or over the phone, as customer service staff are friendly and helpful, although some reviews mention variable experiences with branch staff. Many members have been with Credit Human for over 20 years and value their good rates and attentive service. While most encounters are positive, some reviews note occasional issues with staff competence and branch availability, especially in larger areas like Houston. The bank is also praised for its prompt response in cases of errors or concerns, with managers like Stacey receiving special recognition for their helpfulness. Overall, Credit Human is seen as a caring institution that strives to support its members’ financial needs, providing reliable service and a commitment to making a positive difference in their lives.
The Cappuccino machine and architecture of the building are such lovely perks! At Christmas they erect a large tree that fills the space with the holiday spirit. The staff are friendly and professional. All in all, a thoroughly enjoyable banking experienc.
February 2024
Do not recommend. The workers are incompetent and do not listen to customers. They close accounts without notifying customers and then make excuses for incompetent workers. Very unorganized and unprofessional
October 2023
I would actually leave negative stars if possible. Trying to make a payment or set up an account is extremely frustrating. The bots are even rude
