Resource One Credit Union's Jones Road branch is fully equipped to serve members with amenities including a 24-hour ATM, night drop, a drive-thru teller, coin counter, and notary services. The branch is organized and clean. Representatives are eager to set up memberships and get you taken care of. The customer service at this location is repeatedly described as top-notch and phenomenal. Employees are noted as being very nice, respectful, down to earth, and polite. Members report being treated like a true VIP and receiving extraordinary service. One representative is highlighted as being very helpful, professional, and expedient, answering all questions and arranging paperwork in a very short time frame. The manager is also noted as being super cool and bilingual. Members highly recommend this branch, with some stating it is worthy of a longer drive. The service here is contrasted favorably with other locations, cementing its reputation for exceptional member care.
Kayla was AWESOME she took care all of my needs in less than 10 minutes
January 2025
Hi I like to tell everyone about RESOURCES ONE CREDIT UNION on Jones road . All the employees they are so nice Always take care me. I have not excuse. Also I like to say tank you .
February 2024
Michael G. at the Jones road location was great. He was very helpful from beginning to end. He answered all my questions and always made time to assist me.
