First Service Credit Union - Northwest is a welcoming and professional financial institution located at Beltway 8 and West Road, sharing a building with HR&P Solutions. This branch is conveniently situated just minutes from Willowbrook Mall and the Sam Houston Race Park. It offers 24/7 ATM access, a drive-thru, a coin counter, and a night drop box, making banking accessible and convenient for its members. The Northwest branch stands out for its exceptional customer service, with staff who are friendly, respectful, and always willing to help. Members often report warm, heartfelt interactions with employees, who go the extra mile to ensure comfort during difficult times. Reviews highlight the professionalism of the branch manager and the genuine care shown by the team, making customers feel like family. The staff is capable of providing assistance in both English and Spanish, catering to a diverse community. Regular visitors appreciate the familiar atmosphere, where employees remember their names and engage in friendly conversations. Overall, First Service Credit Union - Northwest is recognized for its outstanding service and warm environment, making it a top choice for banking needs.
I love the service level at FSCU. It’s such a brease to work with the staff at this branch.
May 2026
I recently went to First Service to make a deposit and help my girlfriend open a checking account! We got amazing help/service from Sonja at the front desk.
She was super helpful and made the process very smooth and easy! Always love great customer service from First Service Credit Union!
April 2026
Everything has been great. Sonja Banks has helped me solve several problems trying to login into my account.
