Firestone Complete Auto Care in Houston, TX, has been serving the community since 1926, offering a wide range of vehicle services, including maintenance, tire sales, and repairs. Located at 1502 Washington Ave, the shop is known for its comprehensive solutions for all makes and models. Many customers appreciate the attentive and helpful staff, noting that appointments are easy to schedule and services like car tune-ups are completed promptly. While some reviews mention concerns about the pricing, particularly regarding tire and brake services, others highlight positive experiences with the staff's professionalism and willingness to assist. For instance, a customer praised an employee for going above and beyond to help with a flat tire, demonstrating excellent customer service. Another customer specifically recommended an employee for his patience and assistance with a brake issue. Overall, Firestone Complete Auto Care is recognized for its reliable and affordable auto care, making it a convenient choice for Houston residents. Customers seeking quality service can schedule an appointment online or visit the shop, where the expert team is ready to help keep vehicles running smoothly.
Isaiah remembered a phone conversation about my issue and was immediately helpful when I arrived at the store. He fixed the issue on the spot and in the heat and demonstrated great customer service!
August 2026
My car battery died in the parking lot and Steph and Devonte were so kind and made me feel very taken care of. Amazing and quick service!
August 2026
Elijah was a great service provider. He was very friendly, knowledgeable and professional. I appreciate the professionalism he displayed in getting me in and out.
