Firestone Complete Auto Care has been serving the community since 1926, providing a wide range of vehicle services, including maintenance, tire sales, and repairs at their Houston, TX location on Kirby Dr. Customers have praised the exceptional service and helpful staff, noting the quick turnaround for repairs and tire issues. The Tire Manager, Luis Aleman, received specific accolades for his recommendations and efficient work. Many reviews highlighted the great customer service, with minimal wait times to speak with staff and prompt assistance. However, some customers experienced longer wait times for service completion, particularly during busy periods. Despite this, staff members like Angel have been recognized for stepping in to resolve delays and ensure customer satisfaction. Overall, Firestone Complete Auto Care is recommended for its reliable and affordable auto care tailored to meet individual needs, making it a convenient choice for Houston residents looking to keep their vehicles in top condition.
Walked in at 5:30pm with a flat tire. Counter service was prompt to confirm that my tire was in stock and suggested I do the car care package while I was there. 1 1/2 hours later, I was out the door with my new tire.
August 2026
Great service And great team Carlos and Pedro
August 2026
I came to this location for an alignment. Carlos was very professional and had me on the road again with an hour. Would recommend this location for fast service.
