First Service Credit Union - Northwest is a welcoming and professional financial institution located at Beltway 8 and West Road, sharing a building with HR&P Solutions. This branch is conveniently situated just minutes from Willowbrook Mall and the Sam Houston Race Park. It offers 24/7 ATM access, a drive-thru, a coin counter, and a night drop box, making banking accessible and convenient for its members. The Northwest branch stands out for its exceptional customer service, with staff who are friendly, respectful, and always willing to help. Members often report warm, heartfelt interactions with employees, who go the extra mile to ensure comfort during difficult times. Reviews highlight the professionalism of the branch manager and the genuine care shown by the team, making customers feel like family. The staff is capable of providing assistance in both English and Spanish, catering to a diverse community. Regular visitors appreciate the familiar atmosphere, where employees remember their names and engage in friendly conversations. Overall, First Service Credit Union - Northwest is recognized for its outstanding service and warm environment, making it a top choice for banking needs.
Jessica L. Is the best she is very nice and very helpful. Definitely recommend FSCU for all your financial needs.
May 2025
Excellent customer service! I was stressed about the state of my account after SPCO Credit Union was absorbed by First Service and the N Houston Rosslyn branch closed, but they helped me regain access to my account and walked me through registering mobile access via the app. Quick, efficient, and painless!
April 2025
Today was a first time visit for my husband and I, it was outstanding! We were taken care of promptly and welcomed so nicely. The branch manager, Sonja, was professional and helpful.
