Extra Space Storage located at 10640 Hempstead Rd in Houston, TX offers a wide range of secure and accessible storage options. The facility features a large selection of units, including climate-controlled and non-climate-controlled units, drive-up access, and parking spaces for vehicles and RVs. The wide drive aisles, electronic gate access, multiple entrance and exit gates, and security measures such as on-site management and exceptional security systems ensure a safe and convenient experience. The staff is known for their helpfulness, professionalism, and friendly attitude, making the rental process smooth and straightforward. Many customers praise the cleanliness and maintained condition of the units, describing the staff as knowledgeable, attentive, and caring. Reviews highlight the staff members' kindness, patience, and willingness to go above and beyond, often providing useful information, unit inspections, and even small gestures like offering water. Customers appreciate the competitive pricing and the ease of moving in, with some noting significant benefits such as decluttering their homes. Overall, Extra Space Storage is recognized for its excellent customer service, secure environment, and well-maintained facility, making it a reliable choice for storage needs in Houston.
Getting the new storage unit was such a breeze. Chelsea and Pedro helped us feel so comfortable after coming from a storage unit from another company that was broken into. The gate gets broken a bit but gets fixed asap.
September 2026
Pedro went above and beyond to make sure I was taken care of and made me feel like a valued customer. Excellent customer service is hard to find, and Pedro definitely deserves recognition for it. I highly recommend Extra Space Storage, and especially Pedro, to anyone looking for a storage facility!
September 2026
Pedro was an absolute amazing help for my storage reservation, very attentive and professional. Happy to do business here, seems organized and secure. Thank you!
