O'Reilly Auto Parts store #463 in Houston, Texas, offers a wide selection of auto parts, tools, and accessories. The store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums. Customers appreciate the friendly and attentive staff, with some highlights mentioning great service from employees who are quick to assist and even offer to install parts. The store is praised for its clean environment and reasonable prices, with many customers noting that if an item isn’t in stock, it can be ordered and delivered quickly. While most experiences are positive, some mention occasional issues with staff treatment and suggest having bilingual employees to better serve all customers. The store is known for its community-oriented approach and helpful staff, making it a reliable choice for auto parts needs. With over 6,000 locations nationwide, O'Reilly Auto Parts is a convenient option for drivers seeking quality service and products.
The 5 stars are for the staff member. He was very helpful and kind.
December 2024
This guy is just AWESOME. His name is Will, and you can bet he have the exact solution for your car. He is allways willing to serve. God bless him. And hopefully more O'Reylis employees will follow his steps.
April 2024
Great customer service JC help me to look for my light brakes he was really attentive he even offered himself to install it.