Quick Lane at Russell & Smith Ford is known for quick, efficient service. Customers praise the no‑nonsense attitude of staff like Brian Kelledy and technicians who give honest assessments and finish on time. Oil changes, axle replacements, and other repairs are performed quickly with a good price and selection. Service is professional, worth the money, and the dealership offers great customer service that keeps people coming back. The finance agent walks customers through the process and salespeople check on customers throughout. The experience is consistently great.