The UPS Store #1656 in Houston is a locally owned and operated business that provides expert packing, shipping, printing, and document finishing services. Customers appreciate the friendly and efficient service from the staff, who work well as a team to minimize wait times, even when the store is busy. Many reviews highlight the exceptional customer service, particularly from employees like Lisa and Keyanna, who are noted for their kindness and attentiveness. The store has earned a reputation for reliability, with no lost or damaged packages reported. Customers feel at ease knowing they receive shipping receipts for their records. Overall, this UPS Store is well-regarded for its professionalism and dedication to customer satisfaction, making it a preferred choice for shipping and mailing needs.