The UPS Store #4828 in Houston provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. The store is locally owned and operated, with a friendly and welcoming staff dedicated to helping customers. Visitors consistently experience pleasant, stress-free service when returning items, sending packages, or getting documents notarized. Staff members are helpful and patient, with some customers praising the kindness of employees who assist with heavy boxes or other needs. However, there was an isolated incident where one employee was described as rude and aggressive, leading to calls for better management. Overall, the store receives high praise for its great customer service and positive atmosphere, making it a convenient place for various shipping and business needs. Located on Highway 6 S & Westpark, in front of Walmart, the store aims to serve the community with helpful, friendly service.
Very fast service. I think I spent more time parking than in the store.
June 2025
Customer service was fantastic!! Quick and easy. Thank you! 😊
February 2025
This store is usually okay, but if you go Saturday mornings, don't expect them to be open at 9:30 like they claim. Last 3 times I've arrived at 9:30 there's nobody there. Each time I've waited 10 to 15 minutes and still nothing. Luckily there's another UPS store about 2 miles away on Bissonet.
