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“Had reps out at Elm Creek doing sign ups this past weekend. Under all the intense heat and humidity, they were very informative and helpful. I ended up getting switched over to AT&T!! I wanted to give a shout out to Valerie for her great attitude and exceptional service. She went above and beyond to be super helpful and accommodating to my situation. Had some issue that ultimately were a bit much, so I have to visit another location to get it cleared up as this one is just way too out of my way. I appreciate all the help, Valerie! Thank you so much!”
“Sam is the man!!! My son broke his I phone screen and Sam was able to fix it before mom found out. The price was great and it took less the. 30 minutes. Thank you Sam l!!!”
“Can't say enough good things about my long-term experience with my go-to Mac repair, and today was the icing on the cake. Not only were they open on a Sunday, but I was fortunate enough to be able to drop off & pick up same day, with a more than reasonable cost. Luke is super knowledgeable, professional and PATIENT. Super grateful for this business.”
“The sales rep (Ivan I believe) who helped me out was very informative on several products I was interested in. The sales rep assisted me throughout the visit and made my time there go smoothly. The sales rep was training a new hire, and was professional and seemed like a great mentor. The new hire seemed knowledgeable as well, was helpful, and embraced the learning experience. Great job yall”
“The minute I walked in I felt welcome by both ladies that were working. Very friendly and highly recommend you to go to this location. Both ladies were helpful and very knowledgeable.Store was clean and smelled good.”
“Erick did a wonderful job to help fix my phone definitely great communicator and helping me understand Verizon, a little better, thank you, sir. I appreciate you!”
“Awesome place my wife cracked her screen and was having a hard time doing a smart switch since her screen was no use. Everyone was wanting to charge for a whole screen repair or charging crazy for data transfer they were able to a temporary fix to get all my stuff transferred and had amazing prices! Definitely recommend owner was amazing and got us in and out in no time!”
“ilabs is our go to for phone fixes. He has fixed my daughter’s phone multiple times. This last time we weren’t sure if it was salvageable but he was able to get it working! His prices are also the best we have found in Georgetown.”
“Elijah was the only person there and he spoke as soon as I came in and told me he would be with me soon. The person in front of me took a awhile. Through all of this Elijah was calm,nice, and helpful.”
“Placido Olguin welcomed us in and answered all of our questions. Very helpful, and was an easy process at the last hour. I would definitely recommend him. Very friendly and great customer service.”
“We love coming to this store, customer service great. Luz had always been very helpful and knows the business well. I highly recommend coming to this store for all your phone services.”
“I've been a Cricket Wireless customer for a while now, and I continue to be incredibly impressed, especially with the service I receive here in the Pflugerville area. They consistently deliver excellent coverage and reliable speeds without breaking the bank.
What truly sets them apart, though, is the friendly and knowledgeable staff. Every time I've had a question or needed assistance, they've been patient, efficient, and genuinely helpful. It's refreshing to deal with people who clearly know their products and are committed to solving your issues quickly. No pushy upsells, just honest advice.
The plans are straightforward, transparent, and offer amazing value for the price. I appreciate not having to deal with hidden fees or unexpected charges. It's a no-nonsense approach to wireless service that I really appreciate.
If you're looking for a wireless provider that offers top-notch service, great coverage, and fantastic value, I highly recommend checking out Cricket Wireless. They've earned my five stars!”
“Rafael was very friendly, professional and informative. Helped me make the right decision with my new phone. Go see him if you have any questions and he will answer any problems! Thanks, Raphael”
“Charles was excellent, he answered all of my questions with patience. My apologies for the text survey. As I answered with 1 and it should’ve been a 5 on all of the questions.”
“Sebastian did a great job helping us. He was very knowledgeable, welcoming and patient. The whole team seemed great. This will be the location I visit although I have another store that’s closer to me. Always a great experience.”
“I absolutely hate going to phone stores and it is usually a bad long-drawn-out experience. Yesterday I went in for a new phone and was helped by Delizia, the service was excellent. Even though it was closing time she did not rush me out and even stayed and merged all my stuff to the new phone. Helpful, patient and knows how to do her job very well. Thank you!”
“Will was amazing and very knowledgeable. He helped me set a up a family plan and buy new phones. The experience was seamless and extremely professional. Go see him!!”
“I walked in so stressed needing a phone and Riz &Saul helped me more than enough ! They seen I couldn’t get approved through MANY ways we had tried and they kept pushing and trying all possible ways to get me to leave with a phone . Their customer service and overall personalities are amazing. I highly feel they deserve a raise as well due to the great salesman they are . Great experience !”
“Jonathan and Jalen provided me with EXCELLENT Customer Service! Their professionalism, cell phone knowledge, and their positive attitude was very much appreciated. I had many questions and Jonathan answered each question courteously without hesitation. I encourage everyone to drop by this Cricket store and have these two gentlemen help you in making your decision on which cell phone to purchase. And lastly, the Manager was also very helpful!”
“By far the best customer service. Cricket is now AT&T. Don't pay outrages bills with ridiculous fees...me and my family have 5 lines for only $100 unlimited text, talk, and data. $100 flat. No taxes No fees.”
“Avery was so sweet and personable!! She helped me find what i needed while being super knowledgable about all the products!! This kind of customer service and product knowledge is why I’ll always be a At&t customer! Thank you Avery for going above and beyond <3”
“I think the girls who work in this little shack do an outstanding job. They are very knowledgeable and pleasant. They definitely are the main reason I am sticking with Boost Mobile. The corporate customer service is so frustrating to work with... they eventually get it right, but the wait on the phone, getting transferred so many times including to numbers that aren't in service, and having to call 6 or 7 times to get it resolved make a customer want to go to a different phone service. This local customer visit service saves them.”
“We went into this location for new phones (Christmas gifts). Our representative was Ana. She was amazing. Sandra held the fort down while Ana was occupied with us (We took a lot of Ana's time). We came in on a good day. Jim, the Regional Manager was there and he was a HUGE help. Thank you to both young ladies, Ana and Sandra, and to Jim for making our Christmas merry and bright.”
“I would like to take a moment to publicly acknowledge the outstanding service provided by AT&T at 210 University Blvd, Suite 170, Round Rock, TX 78665.
On Wednesday, March 19, 2025, at the end of the day, my wife and I had the pleasure of being assisted by Cierra, whose exceptional customer service truly stood out.
Cierra demonstrated an in-depth understanding of AT&T’s products, promptly answering all our questions with clarity and precision. She provided detailed explanations of the differences between AT&T plans, which significantly streamlined the process for both us and her.
Her expertise extended beyond just service plans—she also exhibited impressive knowledge of various phone models and manufacturers, helping us understand their key differences. This information was invaluable in guiding our decision.
Beyond her technical expertise, Cierra was incredibly friendly, polite, and patient. Her professionalism and dedication made our experience seamless and enjoyable.
My wife and I are extremely satisfied and grateful for the outstanding support we received. Thank you, Cierra, for your excellent service!”
“Went to the store and opened a new line, got a new phone with the promotion and the man that helped me was so helpful and made it a really easy and quick process. Great customer service.”
“Purchased a new phone and that night I found that Facebook hadn't set up properly. Went back and they corrected the problem but charged $30.00 to do it. Appears service stops after sale.”
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“I miss Courtney and Brooke, but I wamt say thank.you to Sabrina, you made a terrible day so much better for me.. I appreciate your great customer.service and honesty.”